Amy Yannizze
Myrtle Beach,SC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving, and organizational skills. Reliable and hard working team player with 8+ years in various customer service and leadership positions. Well-versed in business organization and strategies for successfully modernizing workplaces.
Overview
8
8
years of professional experience
Work History
Waitress
Martini's
09.2022 - Current
- Trained new waitstaff on proper food handling, customer service and safety procedures to increase team efficiency.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Representative
Wyndham Vacation Ownership
02.2022 - 10.2022
- Reached or exceeded sales quotas and preset personal performance goals.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Bartender
Crooked Floor Tavern
05.2021 - 05.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Social Media Marketing Intern
The Lovely Law Firm
01.2021 - 05.2021
- Conducted multiple daily updates to social media profiles to boost company online presence.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Assisted team with various marketing projects that would engage new leads and potential customers.
Substitute Preschool Teacher
Headstart Daycare
01.2016 - 12.2019
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Monitored student performance and provided feedback to inform instruction.
Education
Bachelor of Science - Business Administration And Marketing
Coastal Carolina University
Conway, SC05.2021
Skills
- Sales and Marketing
- Complex Problem-Solving
- Effective Customer Communication
- Operational Efficiency
- Web Technologies and Services
- Strategic Networking
Timeline
Waitress
Martini's
09.2022 - Current
Sales Representative
Wyndham Vacation Ownership
02.2022 - 10.2022
Bartender
Crooked Floor Tavern
05.2021 - 05.2022
Social Media Marketing Intern
The Lovely Law Firm
01.2021 - 05.2021
Substitute Preschool Teacher
Headstart Daycare
01.2016 - 12.2019
Bachelor of Science - Business Administration And Marketing
Coastal Carolina University
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