Summary
Overview
Work History
Education
Timeline
Generic

Amy Young

Jacksonville,FL

Summary

Experienced business development professional in behavioral healthcare with a proven track record in prospecting, relationship building, branding, and achieving and surpassing sales metric goals. Skilled in data management and known for an empathetic and compassionate approach towards client and families. Highly self aware and has a very strong sense of urgency and compassion with every call/referral received.

Overview

9
9
years of professional experience

Work History

Territory Outreach Manager

Promises Behavioral Health
09.2022 - Current
  • Business development marketing behavioral healthcare services to hospitals, clinicians, psychiatrists, and other referring partners for Substance Use Disorders and Mental Health Disorders in Jacksonville, St. Augustine, Palm Coast and other areas in Florida.
  • Cultivated and developed relationships with existing referral sources, identified new partners, and raised brand awareness.
  • Assisted potential clients and their families with appropriate treatment placement and appropriate levels of care.
  • Partnered with local organizations to expand access to social and community services.
  • Competent in Sales Force, surpassed metric goals and admission requirements.
  • Assisted leadership in the new hire process in territories the company has. Trained new hires on how to market and prospect.

Senior Community Outreach Coordinator

Advanced Recovery Systems
05.2021 - 09.2022
  • Connected individuals and their families with available and relevant resources for substance use disorders.
  • Marketed behavioral health services in greater Jacksonville areas and St. Augustine.
  • Surpassed admission and metric criteria for the position.
  • Taught marketing skills needed to new representatives.
  • Completed Leadership Training.

Counselor and Outreach Coordinator

Ron Cipriano & Associates
08.2019 - 05.2021
  • Counselor in the IOP and OP levels of care for substance use disorders with adults.
  • Conducted thorough assessments to identify client needs and appropriate intervention strategies.
  • Implemented evidence-based therapeutic interventions to promote positive behavior changes and promote relapse prevention.
  • Facilitated IOP group work and IOP family education and support groups.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Community Outreach Manager

Recovery Coast
03.2016 - 04.2021
  • Developed a strategic plan for community outreach initiatives, establishing measurable objectives and timelines to track progress and ensure ongoing success.
  • Increased community engagement by developing and implementing targeted outreach programs.
  • Improved public image of the organization by creating compelling marketing materials and social media content.
  • Enhanced relationships with local organizations through consistent communication and collaboration.
  • Worked with clients and families on treatment placement needs.

Education

M.Ed., Master of Education - Communication Sciences And Disorders

Valdosta State University
Valdosta, GA

Bachelor of Arts - Communication Sciences And Disorders

University of Florida
Gainesville, FL

Timeline

Territory Outreach Manager

Promises Behavioral Health
09.2022 - Current

Senior Community Outreach Coordinator

Advanced Recovery Systems
05.2021 - 09.2022

Counselor and Outreach Coordinator

Ron Cipriano & Associates
08.2019 - 05.2021

Community Outreach Manager

Recovery Coast
03.2016 - 04.2021

M.Ed., Master of Education - Communication Sciences And Disorders

Valdosta State University

Bachelor of Arts - Communication Sciences And Disorders

University of Florida

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