Amy Zavala
Payson,USA
Summary
Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Billing/Insurance Specialist & Dental Assistant
Hill Family Dental
Orem, UT
01.2021 - 04.2026
- Communicate with patients, insurance companies, and dental providers to resolve billing inquiries.
- Verify patient insurance coverage and benefits, ensuring accurate billing.
- Assist dentists during procedures, prepared treatment rooms and sterilize instruments.
Dental Receptionist
Affordable Dentures & Implants
American Fork, UT
06.2023 - 10.2023
- Greeted and assisted patients daily, ensuring a welcoming and efficient front desk experience.
- Scheduled and managed patient appointments, optimizing provider schedules.
- Handled patient inquiries and payments.
Education
Dental Assistant Program -
Mountainland Tech. College
Spanish Fork, UT05.2019
High School Diploma - undefined
Salem Hills High School
Salem, UT05.2019
Skills
- Teamwork
- Billing & Coding
- Sterilization & Infection Control
- Patient Education
- Patient Care & Comfort
- Customer service
- Flexible and adaptable
- Multitasking Abilities
Certification
- Dental Assistant Certification
- CPR/First Aid
- Radiology Certification
- OSHA/HIPAA
LANGUAGES
Intermediate in Spanish
Timeline
Dental Receptionist
Affordable Dentures & Implants
06.2023 - 10.2023
Billing/Insurance Specialist & Dental Assistant
Hill Family Dental
01.2021 - 04.2026
High School Diploma - undefined
Salem Hills High School
Dental Assistant Program -
Mountainland Tech. College