Amy Zhang
Queens
Overview
17
17
years of professional experience
Work History
Pharmcy Operations Manager
STARSIDE DRUGS
04.2024 - 11.2024
- Managing 4 stores at the same time, Supervising daily operation of pharmacists and pharmacy technicians
- Training new employees on all aspect of the Pharmacy operations.
- Responsible for overseeing pharmacy inventory, including ordering, stocking, and maintaining records to ensure consistent supply of medications
Pharmacy Manager
AA Rx Pharmacy
10.2012 - 07.2023
- Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
- Schedule pharmacy staff for routine, weekend, holiday, and on-call hours.
- Ensure the pharmacy is adequately staffed during all hours of operation.
Assistant Manager
Elmway Pharmacy
03.2008 - 09.2012
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Science - Manufacturing Management
Liaoning University
China08-1988
Skills
- Excellent customer service and communication skills
- Lead by example and set a positive tone for the team and create a happy work environment
- Ability to remain focused and calm in stressful situations
- Actively look for ways to help people, and do so in a friendly manner
- Ability to network and interact, as well as support effective partnerships with key groups and individuals
- Verbal/written communication, presentation, and interpersonal skills
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Pharmcy Operations Manager
STARSIDE DRUGS
04.2024 - 11.2024
Pharmacy Manager
AA Rx Pharmacy
10.2012 - 07.2023
Assistant Manager
Elmway Pharmacy
03.2008 - 09.2012
Associate of Science - Manufacturing Management
Liaoning University
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