Amy Zinn
Noblesville,IN
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
Work History
Pro Shop Attendant
Sahms Golf Course
Indianapolis, Indiana
2024.07 - Current
- Greeted customers and provided excellent customer service.
- Processed sales transactions through cash registers quickly and accurately.
- Maintained an organized stockroom with sufficient inventory levels for all products.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Cleaned shelves, counters and tables to maintain organized store.
- Computed purchases and received and processed cash or credit payment.
- Maintained the cleanliness of the snack bar area and ensured all areas were stocked with supplies.
- Prepared drinks, salads, sandwiches, burgers, fries, and other food items in accordance with restaurant standards.
- Operated cash registers and handled customer transactions, including credit card payments.
- Followed safety procedures when handling hot food items or equipment.
- Assisted in ordering food supplies as needed from approved vendors.
- Adhered to local health regulations regarding food preparation and storage practices.
- Discarded expired goods on a daily basis according to company policy.
- Provided excellent customer service by anticipating guest needs and addressing them quickly and efficiently.
- Restocked condiments, service supplies, and snack bar foods throughout shifts to stay ahead of customer demands.
Server
Sahm's Restaurant & Catering
Fishers, Indiana
2021.09 - 2024.07
- Server/trainer know POS fast learner very dependable
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Associate of Applied Science - Radiology
Ivy Tech Community College of Indiana
Indianapolis, IN2000-05
Skills
- POS System Operation
- Customer Relationship Building
- Cash Handling
- Store Opening and Closing
- Flexible Hours
- Multitasking
- Time management abilities
- Organization
- Active Listening
- Strong Communication and Interpersonal Skills
- Problem-Solving
- Continuous Improvement
- Positive Customer Engagement
- Safe Food Handling
- Guest Engagement
- Food Running
- Professional Appearance
- Exceptional customer service
- Point of Sale (POS) system operations
- Dining crew workflow optimization
- Positive and professional
- Strong Work Ethic
- Menu knowledge
- Suggestive Selling
- Dish preparation
Timeline
Pro Shop Attendant
Sahms Golf Course
2024.07 - Current
Server
Sahm's Restaurant & Catering
2021.09 - 2024.07
Associate of Applied Science - Radiology
Ivy Tech Community College of Indiana