Amya Cooks
Palm Bay
Summary
I am a highly motivated and dedicated professional with a strong work ethic, committed to excellence since the age of 14. My experience spans the retail, medical, and food industries, equipping me with a diverse skill set and adaptability across various work environments. Reliability is one of my very best strong suits. I take pride in fostering warm, welcoming interactions. I thrive in collaborative team settings demonstrating strong communication and problem-solving skills. Overall, I approach every task with focus, efficiency, and determination. With an unwavering commitment to delivering high-quality results.
Overview
5
5
years of professional experience
Work History
Receptionist
MedFast Urgent Care
Palm Bay
12.2023 - Current
- Greet patients and visitors with professionalism and care
- Answer, screen, and direct phone calls to appropriate departments
- Schedule and confirm appointments efficiently
- Maintain patient records and assist with paperwork processing
- Provide accurate information about services and procedures
- Ensure a welcoming and organized front desk environment
Receptionist
Bold Image Dentistry
Palm Bay
01.2023 - 12.2023
- Greeted and welcomed guests upon arrival
- Answered, screened, and forwarded phone calls
- Provided accurate information in-person and via phone/email
- Updated appointment calendars and scheduled appointments
- Assisted with special projects as needed
- Scanned and documented paperwork
General Merchandise Expert
Target
Melbourne
01.2023 - 12.2023
- Stocked shelves and maintained accurate product displays
- Provided friendly guest service with a welcoming smile
- Assisted customers with questions and concerns
- Tracked inventory levels
Cashier
Five Guys Restaurant
Palm Bay
01.2021 - 12.2023
- Maintained a clean and organized cooking station, adhering to food safety principles
- Sanitized and prepped condiment bar
- Managed food orders efficiently with strong time management skills
- Processed transactions using various payment methods
- Delivered excellent customer service, reporting satisfaction feedback to management
Cashier
Pizza Viola
Melbourne
01.2021 - 12.2021
- Welcomed customers with enthusiasm
- Processed cash and credit card transactions
- Managed high-volume inbound phone calls
- Provided attentive service to assist customers and upsell products
- Prepped food and ensured smooth order transmission to the kitchen staff
- Maintained a calm demeanor during peak hours
Cashier
Evans Center
Melbourne
01.2020 - 12.2021
- Processed cash, credit, and debit transactions
- Displayed professionalism while resolving customer concerns
- Replenished inventory and rotated merchandise
- Sanitized lobby, floors, and shelves
- Educated patrons on product usage and distinctions
Education
High School Diploma -
Heritage High School
05.2023
Skills
- Problem-solving abilities
- Communication skills
- Organizational skills
- Eager to gain new knowledge
- Proficient in basic computing
- Mathematical skills
- Research
- Cash register operation
- Customer service
- Appointment scheduling
- Telephone management
- Front desk operations
- Conflict resolution
- Professional demeanor
- Multitasking and prioritization
- Phone etiquette
- Calm demeanor
Languages
English
Professional
Timeline
Receptionist
MedFast Urgent Care
12.2023 - Current
Receptionist
Bold Image Dentistry
01.2023 - 12.2023
General Merchandise Expert
Target
01.2023 - 12.2023
Cashier
Five Guys Restaurant
01.2021 - 12.2023
Cashier
Pizza Viola
01.2021 - 12.2021
Cashier
Evans Center
01.2020 - 12.2021
High School Diploma -
Heritage High School