Amya Scott
The Bronx,NY
Summary
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caseworker
+MEDRITE Urgent Care
05.2023 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Senior Caseworker
Platinum Community Care
08.2022 - 05.2023
- Identified potential resource gaps by regularly reviewing local programs and services available to clients.
- Established rapport with diverse clientele by demonstrating cultural competence and sensitivity in all interactions.
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
ABA Instructor
New York Center Autism Charter School
01.2022 - 08.2022
- Developed strong relationships with families, fostering open communication and collaborative problem solving.
- Facilitated successful transitions between activities using clear expectations and structured routines.
- Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
- Reduced challenging behaviors by implementing evidence-based interventions and monitoring their effectiveness.
Teacher
Bright Horizons
11.2021 - 01.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes.
- Established positive classroom environments that fostered open communication and collaboration between students.
Library Page
New York Public Library
08.2019 - 07.2021
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
- Created visually appealing displays that promoted new arrivals or highlighted specific topics within the collection, drawing attention from visitors of all ages.
- Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
Education
Bachelor of Arts - Sociology
Mercy College
Dobbs Ferry, NY05.2022
High School Diploma -
Harlem Village Academies High
New York, NY06.2018
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
- Assessment skills
- Records Management
Certification
- Certified New York State Teacher Assistant
Timeline
Caseworker
+MEDRITE Urgent Care
05.2023 - Current
Senior Caseworker
Platinum Community Care
08.2022 - 05.2023
ABA Instructor
New York Center Autism Charter School
01.2022 - 08.2022
Teacher
Bright Horizons
11.2021 - 01.2022
Library Page
New York Public Library
08.2019 - 07.2021
Bachelor of Arts - Sociology
Mercy College
High School Diploma -
Harlem Village Academies High