Amyah Cousin
Greensboro,NC
Summary
Diligent nursing student with a strong foundation in delivering compassionate support to individuals, committed to enhancing client well-being through tailored care plans. Proven ability to effectively manage daily activities while fostering a nurturing environment. Exceptional communication and problem-solving skills contribute to building trust and rapport with clients and their families. Eager to apply clinical knowledge and hands-on experience in a dynamic healthcare setting.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Abound Health
05.2025 - Current
- Maintained clean, safe, and well-organized client environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Customer Service Associate
Caliber Car Wash
01.2024 - 05.2025
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Followed up with customers after purchase to ensure satisfaction.
- Maintained knowledge of current sales promotions and new product releases.
Server
Smokey Bones Bar & Fire Grill
03.2023 - 12.2023
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Crew Member
Chipotle
01.2021 - 03.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
Bachelor of Science - Nursing
University of North Carolina At Greensboro
Greensboro, NC05-2026
High School Diploma -
John F Kennedy High School
Winston-Salem, NC06-2022
Skills
- Team Collaboration
- Time management
- Problem Resolution
- First aid and safety
- Client support
- Client documentation
- Direct patient care
- ADL support
Accomplishments
- Valedictorian
Timeline
Direct Support Professional
Abound Health
05.2025 - Current
Customer Service Associate
Caliber Car Wash
01.2024 - 05.2025
Server
Smokey Bones Bar & Fire Grill
03.2023 - 12.2023
Crew Member
Chipotle
01.2021 - 03.2023
High School Diploma -
John F Kennedy High School
Bachelor of Science - Nursing
University of North Carolina At Greensboro
Education and Training
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