Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer M Hernandez

11209 Laurel Avenue ,Whittier

Summary

Dedicated Direct Support Professional with a proven track record at In2vision, skilled in client documentation and relationship building. Successfully implemented individualized care plans, enhancing client engagement and safety. Known for effective crisis intervention and fostering strong communication among multidisciplinary teams, ensuring holistic care and advocacy for client needs.

Overview

15
15
years of professional experience

Work History

Direct Support Professional

In2vision
Whittier, CA
10.2010 - Current
  • Collaborated with multidisciplinary teams to develop personalized care plans for clients.
  • Implemented safety protocols to ensure a secure environment for clients and staff.
  • Participated in training sessions to learn best practices in direct support services.
  • Maintained accurate documentation of client progress and interactions for record-keeping purposes.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Direct Care Professional

Inclusions
Whittier, CA
10.2010 - 03.2023
  • Implemented individualized care plans, adapting approaches to meet unique client needs.
  • Collaborated with multidisciplinary teams to ensure holistic care and effective communication.
  • Monitored client progress and documented observations to inform care adjustments.
  • Trained new staff on best practices for direct care delivery and safety protocols.
  • Developed recreational activities to enhance social skills and community engagement among clients.
  • Advocated for clients' rights and needs, ensuring access to necessary resources and services.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
  • Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
  • Fostered strong relationships with clients, families, and team members to create a supportive network for each individual.
  • Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
  • Monitored progress and documented patient health status changes to keep care team updated.

Education

High School Diploma -

Whittier High
Whittier, CA

Skills

Time management

  • Client support
  • Client documentation
  • Decision-making support
  • Team collaboration
  • Report generation
  • Problem-solving
  • Multitasking and organization
  • Case documentation
  • Conflict resolution
  • Record keeping
  • Report writing
  • CPR certification
  • Fast learner
  • Critical thinking
  • Documentation and recordkeeping
  • First aid certification

Behavior redirection

Client support

Client documentation

Decision-making support

Health and safety requirements

Relationship building

Appointment scheduling

Team collaboration

Social skills development

Community integration

Case management

Problem-solving

Empathy and patience

Case documentation

Verbal and written communication

Conflict resolution

Record keeping

De-escalation techniques

Report writing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Direct Support Professional

In2vision
10.2010 - Current

Direct Care Professional

Inclusions
10.2010 - 03.2023

High School Diploma -

Whittier High
Jennifer M Hernandez