A'Myah Harper
Chicopee,MA
Summary
Supported lead teacher in a licensed childcare classroom by supervising children in a safe, nurturing environment and reinforcing age-appropriate learning through play-based activities. Assisted with planning and delivering daily routines (circle time, centers, meals, naps) to promote social-emotional growth, early literacy, and motor development. Implemented positive behavior strategies and helped maintain consistent classroom expectations, contributing to improved transitions and engagement. Communicated effectively with families during drop-off/pick-up, sharing updates on behavior, milestones, and needs. Maintained a clean, organized classroom and followed health, safety, and sanitation procedures; documented incidents and supported compliance with center policies and licensing standards
Overview
11
11
years of professional experience
1
1
Certification
Work History
Daycare Teacher's Assistant
Self Employed Services
Chicopee, MA
05.2024 - Current
- Assisted lead teacher in planning and implementing daily educational activities.
- Supported children's developmental needs through engaging play and interactive learning.
- Maintained a safe and clean environment, ensuring adherence to health standards.
- Collaborated with parents to communicate children's progress and address concerns.
- Evaluated children's development, identifying areas for improvement and enrichment opportunities.
Production/Lead Consultant
Fedex Office
Springfield, MA
01.2021 - Current
- Providing customers friendly, expert customer service
- Taking customer orders- Operating POS terminal & financial transactions
- Performing consultative selling and recommending branded products
- Leading responsibility of digital imaging, scheduling, and running full-service orders
- Prepping goods for shipping by wrapping, boxing, and weighing
- Managing production flow to ensure all orders done accurately and within deadlines
- Performing lead tasks
- Training new employees
- Providing direction to shift employees
- POS close-outs, including daily sales reporting and bank deposits
- Coordinating daily pick-ups and deliveries of customer orders
- Maintaining store inventory of supplies
Personal Care Assistant
Springfield, MA
01.2020 - 01.2022
- Aiding residents with disabilities
- Proving transportation and assistance to appointments
- Providing light housework such as cleaning, cooking, and serving of meals
- Assisting with scheduling of appointments and paying bills
- Assist with personal needs such as transitioning to and from wheelchairs and beds, bathing, dressing, and walking
Shift Manager
Subway
Longmeadow, MA
01.2020 - 01.2021
- Provides excellent customer service
- Taking customer orders- Operating POS terminal & financial transactions
- Food preparation and packaging
- Performing lead tasks
- Maintains restaurant inventory
- Supervising and training staff
- Performs paperwork duties such as daily reporting and scheduling of staff
- Inspects equipment and storage facilities each shift
Manager
McDonald's
Chicopee, MA
01.2018 - 01.2020
- Supervising and maintain quality customer service and food safety
- Providing direction to crew members to meet business standards
- Communication with other Shift Managers to transition to next crew
- Achieving targets and helping all departments to meet goals
- Taking action to monitor safety, security, inventory, and profitability
- Managing crew schedules and encouraging high performance
- Training new crew members
Crew Member
Dunkin Donuts
South Hadley, MA
01.2015 - 01.2016
- Providing excellent customer service
- Taking customer orders- Operating POS terminal & financial transactions
- Food preparation and packaging
- Maintain speed and service company standards
- Maintaining a clean and safe environment
- Organize and maintain stock and refrigerated areas
Education
High Diploma - undefined
Chicopee Comprehensive High School
Chicopee, MA01.2018
Skills
- Customer and Service Orientated
- MS Office Proficient
- Reliable
- Organized
- Adobe/Fiery Command Workstation Proficient
- Great with Multi-Tasking & Time Management
- MS Word Proficient
- Experience in Excel/Spreadsheets
- Email Management/Data entry
- Professional Phone Skills
- Bilingual English & Spanish Language
- Exemplary Work Ethic
Certification
Licensed and Certified EEC Assistant. First Aid & CPR Certified.
Timeline
Daycare Teacher's Assistant
Self Employed Services
05.2024 - Current
Production/Lead Consultant
Fedex Office
01.2021 - Current
Personal Care Assistant
01.2020 - 01.2022
Shift Manager
Subway
01.2020 - 01.2021
Manager
McDonald's
01.2018 - 01.2020
Crew Member
Dunkin Donuts
01.2015 - 01.2016
High Diploma - undefined
Chicopee Comprehensive High School