Dedicated customer service representative with strong problem-solving and communication skills. Committed to enhancing customer satisfaction through effective issue resolution and teamwork.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
SUPREME BEAUTY SUPPLY
Mesquite, Texas
02.2025 - 04.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Handled customer complaints and resolved issues to ensure satisfaction.
Assisted customers with product inquiries and recommendations at beauty supply store.
Collaborated with team members to enhance customer service strategies.
Maintained inventory levels and organized stock on shelves effectively.
Package Handler
FEDEX
Mesquite, Texas
01.2025 - 02.2026
Operated package scanning equipment to track shipments accurately.
Lifted and moved packages safely to designated areas within the facility.
Followed safety protocols to minimize risks while handling packages.
Collaborated with team members to ensure smooth workflow during peak hours.
Maintained cleanliness and orderliness of workstations for safety compliance.
Package Sorter
Amazon
Hutchins, Texas
02.2023 - 03.2024
Operated scanning equipment to ensure accurate tracking of package movements.
Sorted packages for timely delivery, ensuring accuracy in processing.
Inspected packages for damage to maintain quality standards before sorting and processing.
Utilized warehouse management systems to manage inventory effectively.