A'myah Wallace-Morton
Golden Corral Buffet and Grill
Topeka,KS
5
years of professional experience
I am a motivated and dependable professional with strong communication, problem-solving, and teamwork skills. Quick to learn, adaptable to new environments, and committed to delivering high-quality work. I am known for having a strong work ethic, positive attitude, and ability to work effectively both independently and as part of a team.
Work History
Server
1 Year 3 Months- Delivered exceptional customer service in a fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Customer Service Cashier
1 Year- Handled cash, credit, and voucher transactions accurately to ensure financial integrity.
- Processed customer transactions efficiently using point-of-sale systems.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Customer Service Representative
6 Months- Resolved customer inquiries and complaints efficiently, ensuring satisfaction and repeat business.
- Processed transactions accurately using point-of-sale system, contributing to efficient service flow.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Assisted customers with menu selections and order placements, enhancing overall dining experience.
Education
High School Diploma
Skills
Exceptional customer service
Guest engagement
Cash handling
Cleanliness standards
Service prioritization
Performance improvement
Team collaboration
Client relations
Memory retention
Strong work ethic
Professional appearance
Timeline
Server
Golden Corral Buffet and Grill
06.2025 - CurrentRead More
Customer Service Cashier
Toot Sweet!
07.2023 - 07.2024Read More
Customer Service Representative
CiCis Pizza
11.2021 - 05.2022Read More
Topeka High School
High School Diploma
Read More