Amy Delaney, BSN, RN
Summary
Dynamic, dedicated and skilled RN with 12+ years of progressive nursing and leadership experience in Biopharmaceutical Solutions, Emergency Services and Financial Case Management. Caring professional, passionate about utilizing a client-centric approach to educational assistance. Fully utilizing my dedicated work ethic and drive for customer satisfaction to coordinate and execute strategic plans to address barriers for healthcare providers and increase patient access to treatment. Strengths include analytical and problem solving skills, critical-thinking abilities, and talent for leading teams in pursuit of quality care and exceptional customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Field Reimbursement Access Specialist
Cencora
Raleigh/Greensboro, NC
01.2024 - Current
- Immunology team member delivering education to HCPs on STELARA, REMICADE, and SIMPONI, related to product coverage, prior authorizations and appeals, reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations for care.
- Building strong relationships with collaborative team members and HCP offices.
- Address and develop creative problem-solutions to access and affordability.
- Dedicated learner of new payer policies, account markets, and payer coverage.
- Collaborate, troubleshoot, and utilize HUB services and nurse navigator services for assistance with programs, patient assistance, and savings program to improve patient support needs.
- Proactively and Reactively educate access channels with medical and pharmacy benefits including buy and bill and assignment of benefits.
Nurse Navigator
Syneos Health
Raleigh, NC
01.2022 - 12.2023
- Education of patients by providing telephonic, virtual and in person support.
- Assist in coordination of available resources and provide support to patients with Crohn's Disease or Ulcerative Colitis who have been prescribed Stelara.
- Provide information to patients & HCPs on co-pay assistance programs and Patient Assistance Foundations.
- Educate the patient on prior authorization and specialty pharmacy, to provide a comprehensive and smooth process to medication access.
- Report all AE's, PQCs and Special Situations within 24 hours to medical information.
- Integrate compliantly with sales and reimbursement specialists to optimize the patient experience.
Lead Nurse Navigator on Stelara With Me Transition
Syneos Health
Raleigh, NC
05.2022 - 08.2022
- Selected to pilot a new program as a Lead Nurse for Stelara withMe rebranding.
- Brainstorm, trial, and implement new program.
- Collaborated with SaleForce IT team to upgrade platform to meet new needs of the team.
- Provide continued support and education to prepare national team.
- In addition to Lead Nurse Navigator role, provide continued existing functions of Nurse Navigator while managing territory of 100+ patients.
Registered Nurse, Emergency Department
WakeMed Health & Hospitals
Raleigh, NC
11.2018 - 01.2022
- Provided comprehensive nursing to patients through hight level critical thinking and careful assessment of patient's developmental and health care needs.
ER Charge Nurse/Staff Registered Nurse, Emergency Room
Chilton Medical Center
Pompton Plains, NJ
08.2011 - 08.2017
- Co-Chairwoman to the Unit Based Council committee, working towards improving excellence in nursing care and preparing for Magnet Status.
- Managed interdisciplinary team through hourly rounding with physicians, nurses and supporting staff to decrease emergency room throughput times.
- Created and taught an 8 week class on Emergency policies, and procedures.
Premier Relationship Manager
HSBC Bank
Ridgewood, NJ
05.2006 - 06.2007
Financial Specialist
Wachovia Bank
Dumont, NJ
11.2004 - 05.2006
Mortgage Loan Counselor/ Underwriter
Wachovia Corporate Mortgage Services
Wilmington, NC
11.2001 - 11.2004
Education
Bachelor of Science - Nursing, Summa Cum Laude
Thomas Edison State University
Trenton, NJ.Diploma - Nursing, Cum Laude
Holy Name Medical Center, School of Nursing
Teaneck, NJ.Bachelor of Science - Business Administration And Accounting
University of North Carolina At Wilmington
Wilmington, NCSkills
- Manage large territory
- Build strong relationships with HCPs, Sales Representatives, Key Account Managers
- Strong problem-solving skills
- Dedicated to education & mentoring
- Healthcare Information Technology: Saleforce/iConnect, Veeva, Janssen View, PAFA, Janssen Care Path Portals, Epic, Meditech, Webhis, Rumba
Certification
- Registered Nursing License- NC & NJ, BLS, PALS, ACLS, NIHSS Stroke Certification
Timeline
Field Reimbursement Access Specialist
Cencora
01.2024 - Current
Lead Nurse Navigator on Stelara With Me Transition
Syneos Health
05.2022 - 08.2022
Nurse Navigator
Syneos Health
01.2022 - 12.2023
Registered Nurse, Emergency Department
WakeMed Health & Hospitals
11.2018 - 01.2022
ER Charge Nurse/Staff Registered Nurse, Emergency Room
Chilton Medical Center
08.2011 - 08.2017
Premier Relationship Manager
HSBC Bank
05.2006 - 06.2007
Financial Specialist
Wachovia Bank
11.2004 - 05.2006
Mortgage Loan Counselor/ Underwriter
Wachovia Corporate Mortgage Services
11.2001 - 11.2004
Bachelor of Science - Nursing, Summa Cum Laude
Thomas Edison State University
Diploma - Nursing, Cum Laude
Holy Name Medical Center, School of Nursing
Bachelor of Science - Business Administration And Accounting
University of North Carolina At Wilmington