AMY NGUYEN
Westminster,CA
Summary
Bilingual healthcare professional and nursing student with over three years of experience in diverse clinical settings. Skilled in patient intake, care coordination, clinical operations, and medical documentation. Strong communication and organizational skills, with experience supporting physicians and healthcare teams across multiple facilities.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Medical Administrative Assistant
Planned Parenthood of Orange and San Bernardino Counties
Westminster, CA
07.2023 - Current
- Collaborate with healthcare providers on patient intake, EMR documentation, and care coordination to maintain efficient clinic workflows.
- Support daily operations across multiple health centers serving 75+ patients per day, helping ensure timely access to care.
- Provide English-Vietnamese medical interpretation during procedures, treatment discussions, and follow-up care while maintaining patient confidentiality.
Optometric Technician & Billing Assistant
Optima Vision Optometry
Garden Grove, CA
09.2022 - 02.2024
- Assisted optometrists with patient preparation, medical histories, and clinical documentation across two locations.
- Performed OCT imaging, intraocular pressure measurements, visual field testing, and retinal imaging to support patient evaluations.
- Handled insurance verification, medical billing, and claims processing to maintain accurate records and efficient clinic operations.
Intern Medical Scribe
Kaiser Permanente
Riverside, CA
08.2022 - 01.2023
- Worked alongside physicians to document patient encounters, medical histories, and examination findings in electronic health records.
- Recorded clinical assessments, treatment plans, and follow-up instructions to support accurate documentation and continuity of care.
- Maintained accurate, confidential patient records using medical terminology and following HIPAA guidelines.
Education
Bachelor of Science - Nursing
CNI College
Santa Ana, CA08-2028
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA 03-2024
Skills
- Clinical & Patient Care: Patient Intake, Medical History Collection, Care Coordination, Clinical Support
- Medical & Administrative: EMR/EHR Documentation, Medical Terminology, HIPAA Compliance, Insurance Verification
- Languages: English & Vietnamese (Bilingual), Medical Interpretation
Certification
- Basic Life Support (BLS) | American Heart Association | Expires July 2028
- Pharmacy Technician Training | Coastline ROP | Completed June 2020
- Emergency Medical Responder (EMR) Training | Coastline ROP | Completed June 2019
Timeline
Medical Administrative Assistant
Planned Parenthood of Orange and San Bernardino Counties
07.2023 - Current
Optometric Technician & Billing Assistant
Optima Vision Optometry
09.2022 - 02.2024
Intern Medical Scribe
Kaiser Permanente
08.2022 - 01.2023
Bachelor of Science - Nursing
CNI College
Bachelor of Science - Biology
University of California, Riverside