Amy Rose Rebolini
Huntington Station,USA
Summary
Dedicated Assistant Manager with expertise in member service satisfaction, employee engagement, staff development, and audit compliance. Committed to fostering strong relationships and enhancing team performance through continuous learning and collaboration.
Overview
20
20
years of professional experience
Work History
Branch Manager
FourLeaf Federal Credit Union
Mineola, New York
07.2025 - Current
- Developed and implemented strategies to enhance member services and satisfaction.
- Analyzed market trends to identify opportunities for branch growth and expansion.
- Led team of 8 professionals to achieve performance goals.
- Coached team through regular feedback sessions to enhance service quality.
- Monitored daily transactions and ensured accuracy of financial records for branch operations.
- Collaborated with other departments to streamline processes and improve service delivery.
Assistant Branch Manager
Bethpage Federal Credit Union
Glen Cove, USA
10.2015 - 07.2025
- Manage daily branch operations from open until close
- Served as a notary public, verifying signatures and documents for legal transactions.
- Managed daily branch operations from opening to closing, ensuring seamless service delivery.
- Assist in developing strategy to achieve target sales goals.
- Tracked sales referrals and promoted bank services and products to enhance member engagement.
- Maintain productive relationships with existing members
- Design employee motivation strategies and contests.
- Schedule staffing for branch location.
- Assisted in developing strategies that aligned branch operations with target sales goals.
- Assist members with account inquiries and transactions efficiently.
- Assisted members with account inquiries and transactions efficiently.
Head Teller/Loan & Member Service Representative II
Bethpage Federal Credit Union
Levittown/Glen Cove/East Meadow/Albertson, USA
06.2010 - 10.2015
- Established new member accounts for checking, savings, lines of credit, and loans, enhancing member engagement and service offerings.
- Processed sales referrals and promoted bank services and products, contributing to branch and region goal achievement.
- Implemented daily branch structure in two new branches.
- Adhered to and completed monthly security and audit procedures for Bethpage Federal Credit Union.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
Teller
Bethpage Federal Credit Union
Melville, USA
03.2006 - 06.2010
- Ensured confidentiality of bank records and member information to protect client trust.
- Executed daily teller transactions and functions, contributing to overall branch efficiency.
- Processed member transactions accurately and efficiently.
- Assisted members with account inquiries and problem resolution.
- Maintained cash drawer and balanced daily transactions.
Education
Masters & Bachelors - Social Work
Adelphi University
Garden City, NYReferences
Available upon request
Timeline
Branch Manager
FourLeaf Federal Credit Union
07.2025 - Current
Assistant Branch Manager
Bethpage Federal Credit Union
10.2015 - 07.2025
Head Teller/Loan & Member Service Representative II
Bethpage Federal Credit Union
06.2010 - 10.2015
Teller
Bethpage Federal Credit Union
03.2006 - 06.2010
Masters & Bachelors - Social Work
Adelphi University