An Tran
Houston,TX
Summary
Currently enrolled student who is a skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
Work History
Barista Shift Manager
Gong Cha
2022.06 - 2023.07
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Monitored customer feedback to improve barista performance and customer service.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
BBA - Finance
University of Texas At Austin
Austin, TX05.2027
Skills
- Time Management
- Performance Improvement
- Team Collaboration
- Task Initiative
- Staff Management
Volunteer
Instructor
June 2020 - Present | Strive2Thrive, Houston, TX
- Provided feedback to students to enhance academic growth
- Created learning-focused environment, encouraging student involvement and participation
- Assessed student learning and provided ongoing formative feedback for growth
Secretary
August 2022 - April 2023 | Key Club, Houston, TX
- Drafted, proofread, and edited confidential correspondence and documents
- Located and attached appropriate files to incoming correspondence requiring replies
- Organized and attended meetings, took minutes, and distributed notes
Languages
Vietnamese
Native or Bilingual
Timeline
Barista Shift Manager
Gong Cha
2022.06 - 2023.07
BBA - Finance
University of Texas At Austin