Ana Abazashvili
Brooklyn,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Beauty Planet Med Spa
477 3rd Ave, New York, NY 10016
11.2023 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Sales Associate
Urban Outfitters, Inc.
162 2nd Ave, New York, NY 10003
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Server
Chito Gvrito
173 3rd Ave, New York, NY 10003
06.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Social Media Manager
Kaklebi
01.2022 - 12.2023
- Managed and curated the restaurant's social media profiles to increase engagement and reach and developed content
Makeup Artist
01.2022 - 12.2022
- Ensured models' and products' appearances were in line with the brand's aesthetic
- Contributed to the overall success and visual appeal of the photoshoot
Assistant for Painter
01.2022 - 12.2022
- Supported artist Mariam Kandiashvili in preparing and organizing her exhibitions
- Assisted with art installations, artwork handling, and event coordination
Waitress
Kaklebi
01.2022 - 12.2023
- Served as the face of the restaurant, providing top-notch service and building strong customer relationships
- Managed a section, ensuring smooth and efficient operation during peak hours
- Worked closely with the kitchen team to meet guest expectations
Waitress
Ninia's Garden
01.2020 - 12.2022
- Managed reservations and seating arrangements to optimize the restaurant's capacity
- Assisted in training new waitstaff and improving service quality
Chef's Assistant
Lisi Lounge
01.2019 - 12.2019
- Assisted the head chef in food preparation and presentation
- Ensured the kitchen ran smoothly and efficiently during busy periods
- Maintained cleanliness and hygiene in the kitchen area
Waitress
Lisi Lounge
01.2018 - 12.2018
- Managed and coordinated orders, payments, and table turnover
- Collaborated with the kitchen staff to ensure prompt and accurate delivery of orders
Education
Associate of Arts - Fashion Design
Parsons School of Design
66 5th Ave, New York, NY 10011Visual Art Course - Workroom
Parsons School of Design
11.2024
High School Diploma -
International School "Atinati"
Tbilisi,Georgia08-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Service prioritization
- Suggestive selling
- Customer service
- Cleanliness standards
Languages
English
Native or Bilingual
Russian
Professional Working
Georgian
Full Professional
Timeline
Server
Chito Gvrito
06.2024 - 11.2024
Front Desk Receptionist
Beauty Planet Med Spa
11.2023 - 06.2024
Sales Associate
Urban Outfitters, Inc.
09.2023 - 01.2024
Social Media Manager
Kaklebi
01.2022 - 12.2023
Makeup Artist
01.2022 - 12.2022
Assistant for Painter
01.2022 - 12.2022
Waitress
Kaklebi
01.2022 - 12.2023
Waitress
Ninia's Garden
01.2020 - 12.2022
Chef's Assistant
Lisi Lounge
01.2019 - 12.2019
Waitress
Lisi Lounge
01.2018 - 12.2018
Visual Art Course - Workroom
Parsons School of Design
Associate of Arts - Fashion Design
Parsons School of Design
High School Diploma -
International School "Atinati"