Ana Acosta
Sugar Land,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Crew Leader
AMC Theatres
Stafford, TX
07.2022 - Current
- Trained new employees on company policies, job duties, and performance expectations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Improved customer satisfaction by 5%.
Crew Team Member
gem food services corp
Rosenberg, TX , TX
05.2020 - 07.2020
- Monitored expiration dates of food products.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Served food quickly for positive guest experiences.
- Ensured that products are properly labeled before placing them on shelves.
Education
High School Diploma -
Kempner High School
Sugar Land, TX05-2022
Skills
- New Hire Training
- Quality Control
- Staff Training
- Customer Assistance
- Food safety
- Time management skills
- Customer service
Timeline
Crew Leader
AMC Theatres
07.2022 - Current
Crew Team Member
gem food services corp
05.2020 - 07.2020
High School Diploma -
Kempner High School