Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ana Alvarez

Klamath Falls

Overview

6
6
years of professional experience
1
1
Certification

Work History

Billing/Receptionist/Technician

The Benson Eye Center
04.2024 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Teacher Aide

Klamath Family Head Start
05.2023 - 11.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Offered caring companionship and emotional support.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Physical Therapy Aide

Marquis Plum Ridge
07.2022 - 10.2023
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Enforced safety procedures with all patients.
  • Demonstrated flexibility and adaptability by seamlessly transitioning between various assignments to accommodate fluctuating patient caseloads.

Cashier

JOANN Fabrics and Crafts
05.2021 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Jalapenos Taco Shop
01.2019 - 09.2020
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Offered caring companionship and emotional support.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Education

Klamath Union High School
Klamath Falls

Skills

  • Bilingual English/Spanish
  • Organization skills
  • Time management
  • Data entry
  • Appointment scheduling
  • Office administration
  • Multi-line telephone operation
  • Administrative support
  • Cash handling
  • Food handling
  • Cool under pressure
  • Conflict and complaint resolution
  • Critical thinking
  • Growth mindset
  • Task prioritization

Certification

  • CPR Certified
  • Food Handlers
  • First Aide

Timeline

Billing/Receptionist/Technician

The Benson Eye Center
04.2024 - 03.2025

Teacher Aide

Klamath Family Head Start
05.2023 - 11.2023

Physical Therapy Aide

Marquis Plum Ridge
07.2022 - 10.2023

Cashier

JOANN Fabrics and Crafts
05.2021 - 01.2023

Cashier

Jalapenos Taco Shop
01.2019 - 09.2020

Klamath Union High School

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Ana Alvarez