Ana Benitez
Austin,TX
Summary
Dynamic and results-driven professional with experience as a Leasing Consultant at ResProp Management. Expert in customer service and application processing, adept at building rapport with clients. Bilingual in Spanish and English, I excel in fostering tenant satisfaction and managing lease documentation efficiently. Proven ability to enhance team performance through training and collaboration.
Overview
15
15
years of professional experience
Work History
Leasing Consultant
ResProp Management
2025.10 - Current
- Assisted prospective tenants with property tours and leasing inquiries.
- Managed lease documentation and application processing for new residents.
- Coordinated maintenance requests and follow-ups to ensure tenant satisfaction.
- Utilized property management software to track leasing activities and tenant information.
Bartender
Glorias Latin Cuisine
2023.01 - 2025.10
- Prepared and served a variety of cocktails and beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of bar area to promote efficient service.
- Assisted in training new staff on beverage preparation techniques and customer service standards.
- Managed inventory levels, ordering supplies as needed to prevent shortages.
Server
El Nuevo Mexico Restaurant
2010.11 - 2022.06
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Trained new servers on menu items and service protocols, enhancing team performance.
- Managed multiple tables efficiently, ensuring guest satisfaction through attentive service.
Education
High School Diploma -
Lanier High School
Austin, TXSkills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Phone and email etiquette
- Bilingual Spanish/English
- Application processing
Languages
English
Full Professional
Timeline
Leasing Consultant
ResProp Management
2025.10 - Current
Bartender
Glorias Latin Cuisine
2023.01 - 2025.10
Server
El Nuevo Mexico Restaurant
2010.11 - 2022.06
High School Diploma -
Lanier High School