Ana Cuevas
Seattle
Summary
I am currently an apprentice working towards a certification at Metropolitan Pilates in Seattle, WA. I started working at the front desk almost two years ago, and began the program in the summer of 2025. I expect to be fully certified by the summer of 2026. In the interim, I am am an energetic and seasoned sales and customer service associate looking for an additional job to round out my schedule.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Metropolitan Pilates
Seattle, WA
03.2024 - 01.2026
- Managed front desk operations, including scheduling through email and a high volume phone line, handling payment, maintaining studio cleanliness, and ensuring a seamless and positive check-in and check-out process.
- Personally increased customer base through use of social media and personal rapports with repeat clients.
- Resolved client issues promptly and effectively, maintaining customer satisfaction throughout.
- Trained and supervised new front desk staff on scheduling/POS systems, and general studio practices.
Sales Associate/Stylist
Evereve
Kirkland, WA
11.2022 - 02.2024
- Closed multiple sales simultaneously while providing quick and thoughtful service in a fast paced and demanding environment.
- Exceeded monthly sales targets consistently by upselling products and attracting repeat customers.
- Trained new staff styling, product information, and register duties in line with general company ethos to maintain consistency for the client base.
Server/Hostess
Fox Ridge Studios
Madison Park, Seattle
01.2022 - 07.2022
- Greeted and seated customers, informed them about the menu, took orders, and cashed out.
- Extensively knowledgeable of the array of wines offered to create pairings based on dishes to satisfy and exceed customer expectations.
- Collaborated with a small team, navigated many different roles in a fast paced environment from serving wine and food running to maintaining cleanliness and organization of dining areas.
Education
High School Diploma -
The Bush School
Seattle, WA06.2018
High School Diploma -
The Bush School
Seattle, WA06.2018
Skills
- MindBody Fitness & Wellness Software
- Microsoft Excel, Word, and Email
- Cash handling
- POS systems
- Credit card handling
- Sales expertise
- Administrative skills
- Scheduling
- Problem-solving
- Customer service
- Computer skills
Timeline
Front Desk Associate
Metropolitan Pilates
03.2024 - 01.2026
Sales Associate/Stylist
Evereve
11.2022 - 02.2024
Server/Hostess
Fox Ridge Studios
01.2022 - 07.2022
High School Diploma -
The Bush School
High School Diploma -
The Bush School