Ana De La Cruz
324 East 143rd St Apt# 10F Bronx,New York
Summary
An individual who is enthusiastic and capable of working in both a team and independently . Expert in customer service for over 10 years. . Ability to prioritize and complete tasks on time with high attention to detail.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Call Center Supervisor
Amazing Home Care
The Bronx, NY
01.2018 - Current
- Manage/ train employees
Education
Diploma -
Walton High School
08.2008
Skills
Clinical Skills
- Take/ record vital signs
- Draw blood
- Prepare patients for examinations
- Administer injections /vaccinations
- Phlebotomy
- Prepare samples
Administrative Skills
- Update/file medical records
- Schedule appointments/Answer phones
- Arrange hospital admissions
- Process insurance claims/payments
- Communication skills
- Provide customer service
Certification
10/2022 - Certified Medical Assistant / Phlebotomy / EKG
ABC Training Center- 50 East Fordham Road. BX, NY
Additional Information
Reference upon request
Timeline
Call Center Supervisor
Amazing Home Care
01.2018 - Current
Diploma -
Walton High School