Ana Diaz
Roselle,IL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
McDonald's Restaurant
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Customer Service Cashier
McDonald's Restaurant
04.2022 - 01.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Packaging Operator
All Staffing
05.2021 - 10.2022
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
- Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
Education
GED -
North Chicago Community High School
North Chicago, IL06.2021
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Languages
English
Native or Bilingual
Timeline
Customer Service Cashier
McDonald's Restaurant
02.2024 - Current
Customer Service Cashier
McDonald's Restaurant
04.2022 - 01.2024
Packaging Operator
All Staffing
05.2021 - 10.2022
GED -
North Chicago Community High School