Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ana Doak

Blaze Exhaust Masters
Shohola,PA
Ana Doak
2
Languages
1
year of professional experience

Organized and dependable professional with experience in secretary, café, and service roles. Skilled in scheduling, phone support, document preparation, and courteous customer service. Known for initiative, clear communication, and maintaining smooth operations in fast-paced environments.

Work History

Secretary

9 Months
Blaze Exhaust Masters | 02.2026 - Current
  • Coordinated scheduling and appointment calendars to streamline service requests and customer visits.
  • Handled incoming calls and delivered precise customer information to enhance service experience.
  • Prepared correspondence, reports, and office documents with consistent attention to detail.
  • Organized and dispatched invoices, service records, and paperwork to ensure timely processing.

Barista

10 Months
Milford Hospitality Group | 01.2026 - Current
  • Prepared espresso drinks and brewed beverages following standard café recipes.
  • Operated POS system to process orders, payments, and customer requests accurately.
  • Maintained clean, organized service area and sanitized equipment throughout shift.
  • Restocked cups, milk, syrups, and supplies to support smooth front-of-house operations.
  • Greeted guests promptly and delivered courteous service in fast-paced environment.

Commercial Hood Cleaner

1 Year 3 Months
Blaze Exhaust Masters | 08.2025 - Current
  • Inspected exhaust components for buildup, wear, and fire hazards before service completion.
  • Ensured complete customer satisfaction by conducting final inspections and addressing any issues promptly before leaving the job site.
  • Applied approved cleaning chemicals and pressure-washing tools to remove stubborn residue.
  • Coordinated with kitchen staff to minimize disruption during overnight cleaning visits.
  • Documented completed work and noted maintenance concerns for follow-up service.

Education

High School Diploma

Delaware Valley High School | Milford, PA

Skills

Office administration
Customer service
Communication skills
Organization
Reliability and punctuality
Self-motivation and initiative
Time management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Secretary

Blaze Exhaust Masters
02.2026 - CurrentRead More

Barista

Milford Hospitality Group
01.2026 - CurrentRead More

Commercial Hood Cleaner

Blaze Exhaust Masters
08.2025 - CurrentRead More

Delaware Valley High School

High School Diploma
Read More
Ana Doak