Ana Espinal
Lake Worth,FL
Summary
I'm authorized to work in the U.S for any employer and highly flexible about getting interviews set up ASAP. In general, I can work In a variety of roles. I have excellent communication skills, so that I could work in customer service as a receptionist . I'm also very organized and detail-oriented, so that I could work specifically as an office assistant or something similar. Therefore, I'm open to learning new skills and taking on new challenges as well as confident that I could be an asset to any job company, mainly provided by training.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Assistant
Car Drop
Boynton Beach, Florida
08.2023 - 12.2023
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Greeted customers warmly and made them feel welcome.
- Updated customer information in databases regularly to ensure accuracy of records.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled sensitive information in a confidential manner.
- Performed clerical duties such as typing, filing, copying, faxing.
Snack Bar Attendant/Golf Bar Attendant
Country Club
Boynton Beach, Florida
04.2022 - 09.2022
- Organized special orders for customers upon request.
- Operated cash registers and handled customer transactions, including credit card payments.
- Kept records of inventory levels and restocked shelves as necessary.
- Provided excellent customer service by anticipating guest needs and addressing them quickly and efficiently.
Food Truck Operator
Taco Truck
Lake Worth, Florida
06.2019 - 03.2020
- Processed payments for products and services rendered.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Followed proper cash handling procedures when accepting payments from customers.
- Took orders from customers accurately and delivered to kitchen staff promptly.
Babysitter/Nanny
Infant Care
Throughout Palm Beach County , FL
05.2017 - 07.2018
- Maintaining a positive attitude while being patient and understanding with the children.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Developing creative ways to encourage learning through everyday experiences.
- Engaging in age-appropriate activities like reading stories or playing games.
- Assisting with meals, snacks, and bedtime routines for the children.
- Helping older children with homework assignments as directed by parents.
Education
Human Services -
Florida Atlantic University
Boca Raton, FL01-2025
High School Diploma -
Somerset Academy Canyons High School
Boynton Beach, FL05-2021
Skills
- Customer Service
- File Organization
- Verbal and written communication
- Inbound and Outbound Calling
- Problem-solving abilities
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk Receptionist/Assistant
Car Drop
08.2023 - 12.2023
Snack Bar Attendant/Golf Bar Attendant
Country Club
04.2022 - 09.2022
Food Truck Operator
Taco Truck
06.2019 - 03.2020
Babysitter/Nanny
Infant Care
05.2017 - 07.2018
Human Services -
Florida Atlantic University
High School Diploma -
Somerset Academy Canyons High School
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