Ana Finau
West Valley City,UT
Summary
Dedicated individual with a solid foundation in time management and organizational expertise, eager to make a positive impact within various settings. Known for effectively prioritizing tasks and improving operational efficiency, contributing to overall team success. Aspiring to secure an entry-level position that fosters professional growth while aiding in company advancement.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Granger Medical Clinic
West Valley City, UT
01.2023 - Current
- Assisted with the completion of medical forms and records.
- Verified insurance information, collected payments, and scheduled appointments.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Reviewed patient accounts for accuracy on a regular basis.
- Adhered to HIPAA regulations when handling confidential patient information.
- Answered patient questions and fielded complaints to resolve issues.
Policy Service Representative
Sentinel Security Life Insurance
Salt Lake City, UT
01.2021 - 08.2022
- Established and restructured new and existing policies, processes and procedures
- Verified policy holder data, including age, contact number and physical address
- Complied with confidentiality regulations in handling customer information
- Precisely calculated refunds, premiums and adjustments
- Collected payments, processed receipts and informed policyholders of outstanding balances
Inventory Specialist
Firstsource Healthcare
Salt Lake City, UT
03.2019 - 07.2020
- Performed scheduled inventory counts and supply audits
- Complied with policies and proper procedures to meet occupational safety and health standards
- Ran routine audits to analyze and highlight critical issues and opportunities to improve stock accuracy
- Inspected incoming materials for damages
Education
High school or equivalent -
Granger High School
West Valley City, UT05.2019
Skills
- Team Development
- Client Support
- Inventory Management
- Collaborative Teamwork
- Proficient in Microsoft Word
- Advanced Excel Proficiency
- Proficient in Microsoft Office
- Inventory Management
- Proficient in Google Docs
- Document Organization
- Proficient Typing Skills
- Sales Expertise
Timeline
Patient Service Representative
Granger Medical Clinic
01.2023 - Current
Policy Service Representative
Sentinel Security Life Insurance
01.2021 - 08.2022
Inventory Specialist
Firstsource Healthcare
03.2019 - 07.2020
High school or equivalent -
Granger High School