ANA FRANCISCO
Swedish Pediatrics Edmonds
Tulalip,WA
1
Language
3
years of professional experience
Compassionate healthcare professional with extensive experience in fast-paced settings, delivering high-quality patient care and support. Strong interpersonal and communication skills enhance teamwork and align with organizational values. Committed to improving patient outcomes through reliable task management and a thorough understanding of medical terminology and procedures.
Punctual, always ensuring patient comfort and care, proficient in administering medications and recording vital signs. Committed to improving patient outcomes through efficient support and attention to detail.
Work History
Certified Medical Assistant
1 Year 2 Months- Sanitized, restocked, organized exam rooms and medical equipment to ensure a safe and welcoming environment for patient care.
- Directed patients to exam rooms, fielded questions, vital signs, epic Charting and, prepared patients for physician.
- Guided patients to exam rooms to ensure timely visits., fielded questions, vital signs, epic Charting and, prepared patients for physician.
- Prepared lab specimens for diagnostic evaluation, ensuring accurate and timely processing for patient diagnosis.
Crew Member
10 Months- Processed customer orders, prepared meals, and handled payments to ensure smooth transaction flow.
- Prepared food products adhering to restaurant, health, and safety standards to maintain quality and compliance.
- Took orders, prepared meals, and collected payments.
Part-Time Registered Dental Assistant
9 Months- Educated patients on oral hygiene practices to promote better health outcomes.
- Sanitized trays, instruments, and surfaces to ensure a safe and clean dental environment.
- Took dental images following strict patient protection rules.
- Assisted dentists during various dental procedures in a clinical setting.
Remote Pharmacy Help Desk
1 Year- Assisted pharmacist in resolving problematic prescriptions and addressing customer inquiries, enhancing pharmacy workflow.
- Verified customer and insurance information to ensure accurate processing of prescriptions.
- Managed incoming calls, providing timely assistance to customers and healthcare providers regarding inquiries.
Education
Certified Medical Assistant - Healthcare
- Certification: Medical Assistant
- NHA- CCMA
- BLS certification
High School Diploma
Skills
Patient documentation
HIPAA compliance
Quality assurance
Patient Relations
Safety and compliance
Medical terminology
Communication strategies
Customer service
Organization
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Languages
Portuguese
Native or Bilingual
Timeline
Certified Medical Assistant
Swedish Pediatrics Edmonds
08.2023 - 10.2024Read More
Crew Member
McDonald's
10.2022 - 08.2023Read More
Part-Time Registered Dental Assistant
Nurture Kids Dentistry
01.2022 - 10.2022Read More
Remote Pharmacy Help Desk
Prime Therapeutics LLC
09.2021 - 09.2022Read More
E.E.prof Ignacio Castilho
High School Diploma
Read More
Pima Medical Institute
Certified Medical Assistant from Healthcare
Read More