Ana Gloria
Humble,TX
Summary
Dynamic Assistant Manager at Scott Tate Photography with a proven track record in event coordination and customer relations. Expert in scheduling and account reconciliation, I enhanced operational efficiency and fostered strong client partnerships. Committed to delivering exceptional service while maintaining accurate financial records and a positive work environment.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Scott Tate Photography
01.2012 - Current
- Managed daily scheduling for photography sessions and coordinated employee work schedules to ensure proper coverage and efficient operations.
- Handled financial tasks including invoicing, payment processing, and maintaining accurate financial records to support business operations.
- Delivered high-level customer service across phone, email, and in-person interactions, resolving issues and maintaining client satisfaction.
- Communicated and negotiated with school administrators to schedule photography events and secure long-term partnerships.
- Entered, maintained, and audited data for customer records, transactions, and internal logistics to support business accuracy and accountability.
- Streamlined operational processes and assisted with staff coordination, project oversight, and quality control.
- Provided direct support to the business owner, helping manage day-to-day operations in a fast-paced, client-focused environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Atascocita High School
Atascocita, Tx05-2008
Skills
- Customer service
- Account reconciliation
- Event coordination
- Scheduling appointments
- Contract negotiations
- Organizational skills
- Clear oral/written communication
- Scheduling coordination
- Customer relations
- Credit and collections
- Microsoft office
Timeline
Assistant Manager
Scott Tate Photography
01.2012 - Current
High School Diploma -
Atascocita High School
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