Ana Gomez Martinez
Las Vegas,NV
Summary
Well-rounded candidate with the passion for providing exceptional customer service. Possesses strong organizational and time management skills and a thorough understanding of all food and beverage menu. Able to work efficiently in a fast-paced environment and handle multiple task simultaneously.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Fifth Avenue Restaurant Group/ Johnny Rockets
Las Vegas, NV
10.2019 - Current
- Server tasks included:
- Greeting and taking guest order
- Using micros pos
- Taking drinks as well as running food
- Bussing tables
- Taking check to guest and taking care of payments cash and credit/debit cards
- Cleaning tables
- Maintaining clean restaurant
- Closing procedures such as sweeping, mopping, preparing tables for next day
- Some days Bartended:
- Provided servers with fountain drinks, can/bottles drinks, morning cocktails: Bloody Mary’s, Mimosas, Bellini’s
- Made espressos, lattes and cappuccinos
- Became familiar with other cocktails:
- Margaritas, martinis, old fashions, mojitos etc.
- Made milkshakes and alcoholic milkshakes
- Took orders to go and worked with a cash register as well as credit/debit card machine and room charges
Server/Hostess
Fifth Avenue Restaurant Group/Primeburger
Las Vegas, NV
09.2014 - 10.2019
- Started as a Hostess but also did more things in the restaurant:
- Greeted guest to assigned server sections
- Took to go orders and used a cash register and a credit/debit card machine
- Helped boxed to go orders
- Answered phone calls for reservations and to go orders
- Helped servers when needed
- After a year I started serving which included:
- Greeting guest within a minute
- Took guest order
- Used micros pos to put in orders
- Took drink to guest as well as food
- Bussed tables and did refills on drinks
- Took care of credit card payments and cash payments
- Cleaned tables and set up for next guest
- Helped cooks prepare fryer items such as fries, onion rings, chicken tenders etc
- Made hand scoop milkshakes and soft serve milkshakes
Education
High school diploma - undefined
Rancho High School
Las Vegas, NV06.2013
Skills
- Micros POS
- Food safety
- Serving
- Customer service
- Food service
- Strong work ethic
- Cash handling
- Memory retention
- Cleanliness standards
- High volume dining
- Dining area maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Bartender
Fifth Avenue Restaurant Group/ Johnny Rockets
10.2019 - Current
Server/Hostess
Fifth Avenue Restaurant Group/Primeburger
09.2014 - 10.2019
High school diploma - undefined
Rancho High School