Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Zuny Cortes

Lower East Side,NY

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

9
9
years of professional experience

Work History

Bartender / Server

Wyndham Hotel , Bowery Beer Garden.
11.2024 - Current
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste through effective ordering practices.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Bartender/Server

Jue Lan Club
01.2021 - 08.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest..

Bartender

The Ainsworth
07.2019 - 01.2021
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.

Bottle Service Waitress

Mr Purple Rooftop - Indigo Hotel
06.2016 - 09.2020
  • Offered recommendations and clarified menu details for customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

Washington Irving High School
New York, NY
07.2002

Skills

  • Aloha POS
  • Micros POS
  • Future POS
  • Toast POS
  • Wine Knowledge
  • Price Memorization
  • High-Volume Dining
  • Banquet Coordination
  • Menu Memorization and Presentation

Languages

Spanish
Professional Working

Timeline

Bartender / Server

Wyndham Hotel , Bowery Beer Garden.
11.2024 - Current

Bartender/Server

Jue Lan Club
01.2021 - 08.2024

Bartender

The Ainsworth
07.2019 - 01.2021

Bottle Service Waitress

Mr Purple Rooftop - Indigo Hotel
06.2016 - 09.2020

High School Diploma -

Washington Irving High School

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