Ana Hernandez
Philadelphia,PA
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Little Italy-Italian Restaurant & Pizzeria showcased my proficiency in register balancing and workplace safety. Leveraging skills in product demonstration and food service standards, I effectively resolved discrepancies and complaints, contributing to a positive dining experience.
Overview
6
6
years of professional experience
Work History
Counter Person
Little Italy-italian Restaurant & Pizzeria
Philadelphia, PA
01.2017 - 09.2022
- Processed both cash and card purchases and returns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed customer orders and accurately entered into order system.
Education
Mainland Regional High School
Linwood, NJSkills
- Product Demonstration
- Food service standards
- Register balancing
- Workplace Safety
Timeline
Counter Person
Little Italy-italian Restaurant & Pizzeria
01.2017 - 09.2022
Mainland Regional High School