Ana Issoko Ongagna
Elkridge,Maryland
Summary
Enthusiastic and results-oriented recent graduate with a Master's in Management and a Bachelor's in Computer Science seeking a challenging management position. Possesses strong analytical and technical skills, honed through experience in data management, IT support, strategy,finance and event operations. Proven ability to manage multiple tasks, prioritize effectively, and deliver projects on time and within budget. Eager to leverage skills and knowledge to contribute to a dynamic and innovative team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Consultant
Heather MacDonald Greene Multimedia Center
08.2022 - 05.2024
- Provided comprehensive support to students on various multimedia projects
- Collected and curated data to create engaging social media content, increasing traffic by 70%
- Designed and delivered training sessions on diverse software platforms and topics.
- Assisted clients in developing and implementing IT strategies to improve business operations.
Assistant Data Coordinator
Southeast Missouri State University
04.2023 - 12.2023
- Managed appropriately 60 incoming calls,emails and outgoing data, ensuring accuracy and efficiency
- Created visual representations of complex datasets using charts, graphs, tables.
- Provided customer service to library patrons, addressing inquiries, and offering information
- Maximized efficiency within teams by establishing clear procedures for task delegation and progress tracking related to data initiatives.
Operations Assistant Manager
Catapult Creative House
04.2020 - 05.2022
- Collected data for approximately 80 events planning, membership management, and stakeholder engagement
- Managed and enforced operational policies and procedures
- Processed payments and assisted with budget management.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
Education
Master of Science in Management - Business Administration And Management
Southeast Missouri State University
Cape Girardeau, MO05.2024
Bachelor of Science in Computer Science - Web Development
Southeast Missouri State University
Cape Girardeau, MO05.2022
Skills
- Business Analysis
- Project Management
- Microsoft Excel
- Customer Service
- Project Leadership
- Analytical Thinking
Accomplishments
- Proficient in Java, Python, SQL, Microsoft Power BI, and Microsoft Office Suite.
- Certified in Google Data Analytics.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organizational and time management abilities.
- Team player with a positive and proactive attitude.
Certification
- CAPM - Certified Associate in Project Management
Timeline
Assistant Data Coordinator
Southeast Missouri State University
04.2023 - 12.2023
IT Consultant
Heather MacDonald Greene Multimedia Center
08.2022 - 05.2024
Operations Assistant Manager
Catapult Creative House
04.2020 - 05.2022
Master of Science in Management - Business Administration And Management
Southeast Missouri State University
Bachelor of Science in Computer Science - Web Development
Southeast Missouri State University
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