Ana Izaguirre
Houston,TX
Summary
Adept Office Manager with a proven track record at Clinica Hispana, excelling in customer service and office administration. Mastered the art of handling sensitive information and maintaining strict confidentiality, significantly enhancing client satisfaction and operational efficiency. Demonstrates exceptional organizational skills and a commitment to maintaining balanced budgets and streamlined office operations.
Overview
11
11
years of professional experience
Work History
Office Manager
Clinica Hispana
Houston, TX
10.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Medical Receptionist
Pasadena Health Center
Pasadena, TX
09.2013 - 10.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Everest Institute
Houston, TXHigh School Diploma -
Gladys Porter High School
Brownsville, TX06.1992
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Clinica Hispana
10.2014 - Current
Medical Receptionist
Pasadena Health Center
09.2013 - 10.2014
Everest Institute
High School Diploma -
Gladys Porter High School