Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Lopez

Wichita,Kansas

Summary

Versatile professional with expertise in administrative functions and customer service. Proven ability to manage office operations and enhance workflow efficiency. Skilled in communication, record-keeping, and maintaining confidentiality. Bilingual in Spanish and English, with a strong academic background in Criminal Justice.

Overview

6
6
years of professional experience

Work History

Office Administrative Assistant

Lopez Services
Wichita, KS
09.2020 - Current
  • Developed forms and procedures to improve workflow efficiency.
  • Managed employee records including payroll information, attendance tracking, vacation time requests.
  • Organized and maintained filing systems, both paper and electronic.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.

Bartender

Deanos on Pier 37
Wichita, KS
10.2024 - 06.2025
  • Processed payments accurately and efficiently with POS system.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Greeted customers and provided excellent customer service.
  • Performed opening and closing duties including restocking supplies.

Shift Leader

Redrock Canyon Grill
Wichita, KS
09.2019 - 08.2024
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Assisted in training new employees on shift operations.

Corrections Officer

Juvenile Detention Facility
Wichita, KS
04.2024 - 07.2024
  • Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
  • Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
  • Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
  • Maintained daily logs of shift activity.

Education

Bachelor of Science - Criminal Justice

Wichita State University
Wichita, KS
05-2025

Skills

  • Attention to detail
  • Communication skills
  • Bilingual
  • Confidentiality handling
  • Multitasking Abilities
  • Data entry

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Bartender

Deanos on Pier 37
10.2024 - 06.2025

Corrections Officer

Juvenile Detention Facility
04.2024 - 07.2024

Office Administrative Assistant

Lopez Services
09.2020 - Current

Shift Leader

Redrock Canyon Grill
09.2019 - 08.2024

Bachelor of Science - Criminal Justice

Wichita State University