ANA L. ORTIZ
Lighthouse Point,USA
Summary
Dynamic Medical Assistant with one year of experience at Sanitas Medical Center, excelling in patient care and electronic medical records management. Proficient in phlebotomy and vital sign monitoring, I leverage strong communication and teamwork skills to enhance patient experiences and streamline operations. Bilingual in English and Spanish, I effectively engage diverse patient populations.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Sanitas Medical Center
Boca Raton, FL
06.2024 - Current
- Provided direct support to physicians by preparing patients for examinations, collecting medical histories, and taking and recording vital signs (e.g., blood pressure, temperature, pulse).
- Preparing patients for examination, including explaining procedures and assisting them as needed.
- Collecting and preparing laboratory specimens (e.g., blood, urine) for testing.
- Maintaining accurate and up-to-date patient records.
- Recording clinical data and ensuring it is entered correctly into electronic health systems.
- Preparing and administering medications under the direction of a physician.
Patient Representative Coordinator
Sanitas Medical Center
Coral Springs, FL
07.2022 - 06.2024
- Greet guests warmly as they arrive
- Ask for identification and ensure that the provided credentials are accurate
- Facilitate guest check-ins and check-outs appropriately and efficiently
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule appointments in person and by telephone
- Scan documents into patient charts
- Process referral on Availity
Cashier/Customer Service
Sam’s Club
Coral Springs, FL
09.2017 - 06.2022
- Scan goods and ensure pricing is accurate
- Processing cash, debit, and check transactions
- Process credit card
- Update database
- Assist member to sign up for a Sam’s Club membership card
- Refunds and exchange
- Handle customer complaints and provide alternatives and solutions
Education
R.M.A. - Medical Assistant
Healthcare Professionals Registry of the United State
06.2025
B.A.S. Degree - Human resource/Business Major
Broward College
05.2019
Skills
- Medical terminology
- Procedure Assistance
- Vital sign
- Electronic Medical Records
- Stocking supplies
- EKG set up and monitoring
- Certified in Basic Life Support (BLS)
- Phlebotomy
- Vaccine administration
- Active Listening
- Flexible and Adaptable
- Teamwork
- Verbal and written good communication
- Bilingual: Fluent in English and Spanish
Timeline
Medical Assistant
Sanitas Medical Center
06.2024 - Current
Patient Representative Coordinator
Sanitas Medical Center
07.2022 - 06.2024
Cashier/Customer Service
Sam’s Club
09.2017 - 06.2022
R.M.A. - Medical Assistant
Healthcare Professionals Registry of the United State
B.A.S. Degree - Human resource/Business Major
Broward College
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