ANA MARTINEZ
corpus christi,Texas
Summary
Energetic Medical Assistant with over 20 years experience. Experience working in urgent and high patient volume settings. Approachable provider successful at making senior citizens and their families feel at ease. Strengths include conflict resolution and special needs patient services.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
Christus Medical Group Residency Program
07.2004 - Current
- Patient Data entry, Scheduling patient appointments, Money Collection, Vital signs, Administration of Immunizations, Assistant Physician during procedures, Handling of Medications, Calling in refill authorizations, Prior-authorizations for insurance purposes. Assist Interns with patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Surveyer-Partime
Directions and Research
07.2014 - 06.2015
- Conducted Surveys for third party companies.
Caregiver-Partime
Home Instead Senior Care
05.2011 - 07.2014
- Assisted the elderly/disabled with daily living skills, cooking, minor cleaning, medication reminders, assisted with transportation.
Medical Assistant
Oso Bridge Clinic
12.2002 - 07.2004
- Patient Data entry, Scheduling patient appointments, Money Collection, Vital signs, Administration of Immunizations, Assistant Physician during procedures, Handling of Medications, Calling in refill authorizations, Prior-authorizations for insurance purposes.
Biotech
ZLB Plasma Services
09.2001 - 11.2002
- Processed Plasma Donors Data, Venipunctures, Handled Money.
Education
No Degree - Medical Assistant
Southern Carrers Institute
Corpus Christi, TX01.2001
Skills
- Self-motivated
- Strong verbal communication
- Data management
- Team leadership
- Conflict resolution
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Sterilization techniques
- First aid
Certification
Medical Assistant Diploma, CPR Certified, Non-Certified
Timeline
Surveyer-Partime
Directions and Research
07.2014 - 06.2015
Caregiver-Partime
Home Instead Senior Care
05.2011 - 07.2014
Medical Assistant
Christus Medical Group Residency Program
07.2004 - Current
Medical Assistant
Oso Bridge Clinic
12.2002 - 07.2004
Biotech
ZLB Plasma Services
09.2001 - 11.2002
No Degree - Medical Assistant
Southern Carrers Institute
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