ANA MASKOVIC
St Louis,MO
Summary
Facilities and operations professional with 15+ years of experience supporting building operations, customer service, vendor management, maintenance coordination, administrative support, and property management. Proven success coordinating work orders, conducting inspections, maintaining operational records, supporting tenants and visitors, and serving as a trusted point of contact in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Property Manager
Stone Creek Living
2020.06 - Current
- Managed all operational aspects of a residential apartment community.
- Served as a primary point of contact for residents, visitors, contractors, and vendors.
- Coordinated maintenance requests, work orders, inspections, and turnover schedules.
- Conducted routine property walkthroughs to identify safety and operational concerns.
- Monitored vendor performance and ensured timely completion of repairs and services.
- Maintained invoices, account reconciliations, operational reports, and occupancy documentation.
- Supported move-ins, access coordination, permitting requirements, and resident communications.
Property Manager
STL City Wide
2018.12 - 2020.05
- Managed daily operations for multiple downtown residential buildings.
- Served as lead customer service representative for residents and vendors.
- Coordinated maintenance activities, building repairs, and service providers.
- Maintained operational records, renewal documentation, and occupancy reports.
- Resolved resident concerns while supporting a safe and well-maintained environment.
Front Desk Concierge
Sunrise Senior Living
2016.06 - 2018.12
- Provided front desk coverage and welcomed residents, visitors, families, and vendors.
- Managed phone systems, schedules, transportation arrangements, and appointments.
- Maintained records and support daily operational activities.
- Coordinated with healthcare and support staff to resolve issues promptly.
Bi-Lingual In-Home Care Assistant
2013.03 - 2014.12
- Coordinated appointments, activities, and schedules for elderly clients.
- Communicated with families and healthcare professionals.
- Maintained accurate documentation and activity records.
Leasing Consultant
Madison Apartment Group
2011.10 - 2014.09
- Conducted property tours and managed leasing activities.
- Processed applications, leases, and compliance documentation.
- Coordinated maintenance requests and resident service issues.
- Maintained accurate resident files and office records.
Assistant Property Manager
Cozad Commercial
2007.05 - 2011.05
- Supported operations for residential and commercial properties.
- Managed tenant relations, vendor coordination, AP/AR, financial reporting, and collections.
- Coordinated maintenance requests, inspections, and operational documentation.
- Maintained occupancy levels above 95% through strong customer service and operational support.
Client Accounting Coordinator
Cushman&Wakefild
2025.04 - Current
- Managed accounts payable and receivable processes, ensuring timely and accurate financial transactions.
- Provides support to Accounting Specialists, Accountants, and Accounting Managers as needed.
- Supports and enforces company and accounting policies as well as all applicable federal, state and local statutes and regulations.
Education
Associate in Applied Science - Paralegal Studies
St. Louis Community College Meramec
Skills
- Building Operations
- Facilities Coordination
- Work Orders
- Vendor Management
- Customer Service
- Front Desk Operations
- Inventory Management
- Asset Tracking
- Administrative Support
- Meeting Coordination
- Documentation Management
- Microsoft Office
- Team Collaboration
- Adaptability
- Time Management
- Written and Verbal Communication
Languages
English
Serbo-Croatian (Serbian, Croatian, Bosnian)
Community Service
Volunteer - Senior & Alzheimer's Support Programs, Ongoing, Provide companionship and social engagement for seniors living with Alzheimer's disease and dementia., Assist caregivers and families through church and community outreach programs., Coordinate event logistics, participant support, hospitality, and volunteer activities.
Personal Information
Title: Facilities Coordinator
Timeline
Client Accounting Coordinator
Cushman&Wakefild
2025.04 - Current
Property Manager
Stone Creek Living
2020.06 - Current
Property Manager
STL City Wide
2018.12 - 2020.05
Front Desk Concierge
Sunrise Senior Living
2016.06 - 2018.12
Bi-Lingual In-Home Care Assistant
2013.03 - 2014.12
Leasing Consultant
Madison Apartment Group
2011.10 - 2014.09
Assistant Property Manager
Cozad Commercial
2007.05 - 2011.05
Associate in Applied Science - Paralegal Studies
St. Louis Community College Meramec