Ana Mayo
Miami,FL
Summary
Accomplished Manager with a proven track record at EMC OF MIAMI, known for spearheading strategies that expanded the customer base and significantly increased sales. Expertise in strategic planning and conflict resolution enables the nurturing of key partnerships while leading teams to consistently surpass revenue goals. A unique approach blends innovative marketing techniques with effective coaching, fostering both business growth and staff development.
Overview
3
3
years of professional experience
Work History
Manager
EMC OF MIAMI
Miami, FL
02.2022 - 01.2025
- Developed and implemented effective strategies to expand customer base and increase sales.
- Supported sales team members to drive growth and development.
- Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Managed the process of identifying potential customers and developing new accounts.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Developed marketing plans that included budgeting, forecasting, target markets selection and product positioning.
- Prepared detailed reports on sales performance for senior management review.
- Negotiated contracts with customers to ensure best terms of agreement.
- Completed routine maintenance and repair.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Some College (No Degree) - Industrial And Finances Engineer
Universidad Del Atlantico
ColombiaSkills
- Marketing
- Conflict resolution
- Product management
- Strategic planning
- Business planning
- Decision-making
- Negotiation
- Competitor research
- Coaching and mentoring
- Staff development
- Recruiting and interviewing
- Risk management
- Business development
- Goal setting
- Salesforce management
- Networking strategies
- Contract management
- Customer service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Manager
EMC OF MIAMI
02.2022 - 01.2025
Some College (No Degree) - Industrial And Finances Engineer
Universidad Del Atlantico