Ana Melgar
ROCKVILLE,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Merchandise Manager
Ulta
Silver Spring, MD
08.2020 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Increased sales by implementing strategic merchandise displays and product placements.
- Completed efficient store resets to prepare the store for special promotions, ad sets, and seasonal updates, price changes, and markdowns.
- Maintained updated product knowledge to successfully educate and advise customers.
- Achieved operational goals to impact store comparative results.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Motivated, and educated merchandise team and associates to achieve high performance, job satisfaction, and succession planning.
- Lead and execute the shipment process and inventory-related functions(cycle counts, adjustments, damages and DIFs)
Beauty Counter Manager
Ulta
Rockville, MD
05.2010 - 08.2020
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales goals through effective communication and demonstration of products.
- Managed inventory to ensure adequate stock levels and timely replenishment.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Collaborated with team members to improve overall store performance and achieve targets.
- Conducted regular staff training sessions for product knowledge and sales techniques.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Assisted in the recruitment, training, and supervision of new employees, contributing to team success.
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.
- Participated in special events or promotions as needed to boost sales and increase brand visibility on in-store or online platforms.
- Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
- Performed all stock-keeping processes and assisted in replenishing all items as per company policy.
- Performed facial waxing services, and consulted and advised beauty product needs.
Education
Certified Esthetician - Esthetics
Baltimore School of Massage
Linthicum Heights, MD05.2011
Skills
- Promotional Planning
- Inventory Control
- Retail Display Setup
- Stockroom Organization
- Inventory Management
- Shipment Processing
- Stock Replenishment
- Omni-channel Retailing
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Manager
Ulta
08.2020 - Current
Beauty Counter Manager
Ulta
05.2010 - 08.2020
Certified Esthetician - Esthetics
Baltimore School of Massage