Ana Murillo
Round Lake Beach,IL
Summary
Dedicated professional with years of experience in administrative support and customer service roles. Proficient in Microsoft Excel, JD Edwards, and office administration. Demonstrated ability in accurate file management and working effectively with contractors and purchasing departments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Maclean Fogg
mundelien
02.2023 - 01.2025
- Coordinate with external contractors to ensure the fulfillment of educational requirements and facility needs.
- Utilize JD Edwards software for purchasing and manage data using Microsoft Excel and Office suite effectively.
- Maintained organized records of transactions and communications, ensuring compliance with corporate standards and facilitating quick access to information.
Teacher Assistant
Greenwood School
Waukegan, IL
12.2020 - 05.2023
- Assisted teachers in preparing lesson materials to enhance curriculum delivery.
- Provided support to students, fostering academic success and engagement.
Customer Service
Community Action Partnership
Waukegan, IL
04.2016 - 04.2020
- Assisted customers efficiently, resolving issues to enhance satisfaction and foster loyalty.
- Resolve customers issues, handling customer complaints and provide appropriate solutions and alternatives.
- Manage large amounts of incoming phone calls.
- Ability to multi-task, prioritize, and manage time effectively.
Education
College of Lake County
Grayslake, IL08.2016
Warren Township High School
Gurnee, ILSkills
- Bilingual in Spanish
- Dependability
- Quick learner
- Organizational skills
- Customer service excellence
- Effective communication
- Adaptability
- Professionalism
- Data management
- Database entry
- Strong interpersonal skills
- Records administration
Certification
Para professional licensed
Timeline
Administrative Assistant
Maclean Fogg
02.2023 - 01.2025
Teacher Assistant
Greenwood School
12.2020 - 05.2023
Customer Service
Community Action Partnership
04.2016 - 04.2020
College of Lake County
Warren Township High School
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