Ana Nguyen
Greenville,SC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
Vip Nails & Spa Salon
2021.06 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma -
Berea High School
Greenville, SC06.2023
Skills
- Bookkeeping
- Administrative Support
- Scheduling
- Organization Skills
- Telephone Skills
- Strategic Planning
- Tech-Savvy
- Customer/Client Relations
- Information Protection
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Receptionist
Vip Nails & Spa Salon
2021.06 - Current
High School Diploma -
Berea High School
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