Ana Elisa Oriolo
Ridgefield Park,NJ
Summary
Dynamic Human Resources Generalist with 10 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
15
15
years of professional experience
Work History
Human Resources Generalist I
ModivCare
Denver, CO
01.2024 - Current
- Promoted to HR Generalist I working for the Corporate Office.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Conducted regular audits of HR policies to ensure adherence to regulatory standards and best practices.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Updated payroll and scheduling systems to reflect employee terminations and changes.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Coordinated claims processing and documentation for timely resolution of workers' compensation cases.
- Managed leave of absence requests, ensuring compliance with company policies and regulations.
Human Resources Specialist
Care Finders Total Care LLC, a ModivCare Service
Hackensack, NJ
03.2015 - 01.2024
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Oversaw HR needs for over 700 employees operations.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed reference checks to facilitate hiring and onboarding of employees.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Addressed and resolved general payroll-related inquires.
Receptionist
Rolland Hairtrend
Union City, NJ
05.2011 - 01.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Managed multiple tasks and met time-sensitive deadlines
- Responded to inquiries from callers seeking information
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Education
Human Resources Essentials - Human Resources
Professional & Executive Education At Rutgers
Camden, NJ06-2026
Income Tax Preparation - Taxation
Latino Tax Professionals
11-2025
Bachelor Degree - Hospitality Administration And Tourism
O & M Dominican University
Dominican Republic07-2014
Skills
- Microsoft Outlook
- Microsoft Office
- ADP Workforce Now & Vantage
- Team Building
- Flexible and Adaptable
- Employee file management
- Employee onboarding
Additional Information
- Internship to obtain the bachelor degree in Hospitality Administration and Tourism from August 2010 to November 2010.
Obtained experiences in departments such as: Reservations, restaurants, front desk, banquets, bars, housekeeping, room service, kitchen, human resources, sales and call center.
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Generalist I
ModivCare
01.2024 - Current
Human Resources Specialist
Care Finders Total Care LLC, a ModivCare Service
03.2015 - 01.2024
Receptionist
Rolland Hairtrend
05.2011 - 01.2014
Human Resources Essentials - Human Resources
Professional & Executive Education At Rutgers
Income Tax Preparation - Taxation
Latino Tax Professionals
Bachelor Degree - Hospitality Administration And Tourism
O & M Dominican University