ANA Ortiz Romero
Houston,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
Certification
Work History
Sales Associate
Marshalls
Houston, Texas
04.2024 - Current
- Adhered to safety guidelines when handling merchandise within the fitting room area.
- Assisted customers in finding the right size and style of clothing items.
- Demonstrated knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
Volunteer
Bear Creek United Methodist Church School
Houston, Texas
01.2024 - 03.2024
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided assistance in the lunchroom to ensure that all children ate their meals properly.
- Protected children from harm by monitoring environments and eliminating safety hazards.
- Read stories to children to promote literacy skills.
- Observed and monitored children's play activities.
Education
High School Diploma -
Mayde Creek High School
Houston, TX05-2024
Skills
- Payment Processing
- Business Development
- Retail loss prevention
- Order Processing
- Multi-tasking strength
- Merchandise Display
- Excellent communication skills
- Reliable and punctual
- Meeting deadlines
- Problem-Solving
- Self-Checkout Assistance
- Verbal/written communication
- Customer Service
- Flexible Schedule
- Outgoing Personality
- Reading comprehension skills
- Conflict Resolution
Affiliations
I like to read, swim and cook, but I also enjoy shopping and meeting with my family and friend's.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Spanish National Honor Society
- Social Studies National Honor Society
- Math National Honor Society
- High school Graduate with Honors
- RSVP White Cord recognition
- Award for Voluntary Hours of service 40 +
- Honorific Mention for outstanding performance in the Spanish National Exam
- Award of excellence by the congress of Future Medical Leaders
Certification
- Licensed in Event Organization
- Adobe Certified Professional in visual design using Adobe Photoshop
Timeline
Sales Associate
Marshalls
04.2024 - Current
Volunteer
Bear Creek United Methodist Church School
01.2024 - 03.2024
High School Diploma -
Mayde Creek High School