Ana Padron
Houston,TX
Summary
Proven Apartment Leasing Consultant with a track record of enhancing tenant satisfaction and retention. Skilled in property management and customer service, adept at resolving issues with creative problem-solving. Successfully negotiated payment plans, improving financial stability. Demonstrates a teamwork orientation and an organized mindset, ensuring high levels of efficiency and effectiveness.
Offering positive attitude and strong commitment to providing exceptional customer service, eager to learn and thrive in leasing industry. Brings ability to quickly grasp property management principles and talent for effective communication.
Overview
8
8
years of professional experience
Work History
Apartment Leasing Consultant
Indio Management Group
04.2023 - Current
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Maintained detailed records of all leasing transactions, ensuring timely rent collection and accurate financial reporting.
Assistant Manager
Indio Management Group
04.2023 - Current
- Collected rent payments through various methods, maintaining accurate records in ledgers.
- Prepared and posted legal eviction notices and filed eviction papers.
- Ensured tenants were informed of overdue rent with friendly yet firm reminders.
- Negotiated payment plans for tenants experiencing financial hardship, while enforcing lease terms.
- Maintained professional, clear communication with tenants to ensure timely payments and resolve issues promptly.
Leasing Consultant
Texas Inter Faith
07.2019 - 03.2020
Apartment Leasing Consultant
First Choice Management Group
06.2017 - 05.2019
Education
High School Diploma -
E.L Furr High School
Houston, TX05-2016
Skills
- Goal oriented
- Teamwork orientation
- Property management
- Fair housing laws
- Lease administration
- Customer service
- Fair housing policies
- Clear communication
- Creative problem solving
- Organized mindset
Languages
Spanish
Native or Bilingual
Timeline
Apartment Leasing Consultant
Indio Management Group
04.2023 - Current
Assistant Manager
Indio Management Group
04.2023 - Current
Leasing Consultant
Texas Inter Faith
07.2019 - 03.2020
Apartment Leasing Consultant
First Choice Management Group
06.2017 - 05.2019
High School Diploma -
E.L Furr High School
Similar Profiles
Laura Luciano FloresLaura Luciano Flores
Manager's Assistant at Indio ManagementManager's Assistant at Indio Management
Luis C GutierrezLuis C Gutierrez
Property Management Assistant at Indio ManagementProperty Management Assistant at Indio Management
Ivet DiazIvet Diaz
Community Administrator at Indio ManagementCommunity Administrator at Indio Management