ANA PAPANYAN
Glendale,USA
Summary
Experienced Office Management and Administration Professional with a background in clinical research, skilled in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Adept at managing cross-functional teams and ensuring operational excellence. As a Clinical Research Coordinator, I facilitated daily trial activities, ensured protocol compliance, and contributed to data collection and analysis. Currently pursuing an MS in Industrial/Organizational Psychology, with a focus on applying psychological principles to enhance workplace dynamics, employee engagement, and organizational efficiency.
Overview
9
9
years of professional experience
Work History
Office Manager/Human Resources (HR)
Pegasus HH/Secure Home Health Care
07.2020 - Current
- Created, maintained, and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for the company database
- Coached new hires on company processes while managing employees to achieve maximum production
Clinical Research Coordinator
Synevo Georgia
03.2018 - 07.2019
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies
- Collected data and followed research protocols, operations manuals, and case report form requirements
- Followed informed consent processes and maintained
- Collected, evaluated, and modeled collected data
- Managed time efficiently to complete all tasks within deadlines
- Gathered, processed, and shipped lab specimens
- Collected, evaluated, and modeled collected data
- Managed time efficiently to complete all tasks within deadlines
Front Desk Receptionist
Right Family Dental
08.2016 - 01.2017
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees
- Scheduled, coordinated, and confirmed appointments and meetings
- Resolved customer issues quickly and notified the supervisor immediately when problems escalated
Education
MS - Industrial/Organizational Psychology
Walden University
01.2025
ASCLS P.A.C.E Certificate - Transporting Dangerous Goods and Shipping of Category A/Category B, Biological Substance
Mayo Clinical Laboratories
03.2019
Associate of Science - Good Clinical Practice
SMO-Pharmina
Tbilisi, Georgia10.2018
Bachelor of Science - Life Sciences bachelor's degree
I.Chavchavadze State University
Tbilisi, Georgia01.2008
Class of Violin -
D.Araghishvili first music college
01.2005
Skills
- Travel Coordination
- Workflow Planning
- Senior Leadership Support
- CRM Software
- Information Protection
- Database Administration
- Organizational Skills
- Microsoft Office
- Human Resources
- Trial Proceedings
- Coaching and Training
Timeline
Office Manager/Human Resources (HR)
Pegasus HH/Secure Home Health Care
07.2020 - Current
Clinical Research Coordinator
Synevo Georgia
03.2018 - 07.2019
Front Desk Receptionist
Right Family Dental
08.2016 - 01.2017
ASCLS P.A.C.E Certificate - Transporting Dangerous Goods and Shipping of Category A/Category B, Biological Substance
Mayo Clinical Laboratories
Associate of Science - Good Clinical Practice
SMO-Pharmina
Bachelor of Science - Life Sciences bachelor's degree
I.Chavchavadze State University
Class of Violin -
D.Araghishvili first music college
MS - Industrial/Organizational Psychology
Walden University
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