Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANA PAULINO

Old Bridge,NJ

Summary

Compassionate Human Services Specialist with experience in case management, client advocacy, and program coordination. Strong interpersonal skills coupled with crisis intervention abilities make for effective communication and building trust with diverse populations, while significantly contributioning to improving community welfare through innovative programs and resource allocation.

Overview

Work History

HUMAN SERVICES SPECIALIST II

MIDDLESEX COUNTY BOARD OF SOCIAL SERVICES
NEW BRUNSWICK , NJ
02.2024 - Current
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Assisted homeless clients with procuring mental health support and other various community resources.
  • Composed or prepared correspondence, case notes and narratives with computer-based applications.
  • Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
  • Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
  • Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Assisted and advocated for clients obtaining financial resources and government entitlements.
  • Performed psychosocial assessments and documented casework.
  • Evaluated and addressed individual client needs and concerns.
  • Maintained thorough case history records and wrote detailed reports.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Provided supportive counseling services for victims of abuse or neglect.
  • Maintained accurate records of client progress and interactions according to agency standards.
  • Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
  • Actively advocated for systemic change within organizations that serve vulnerable populations.
  • Conducted assessments of client needs, strengths, and resources to develop treatment plans.
  • Provided crisis intervention services, as needed.
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.

Education

Bachelor of Science - PSYCHOLOGY & SOCIOLOGY

RUTGERS UNIVERSITY
NEW BRUNSWICK
05-2022

Skills

  • Life Skills Development
  • Cognitive behavioral therapy
  • Resource Navigation
  • Family Case Management
  • Client Needs Assessment
  • Staff Development

Timeline

HUMAN SERVICES SPECIALIST II

MIDDLESEX COUNTY BOARD OF SOCIAL SERVICES
02.2024 - Current

Bachelor of Science - PSYCHOLOGY & SOCIOLOGY

RUTGERS UNIVERSITY
ANA PAULINO