HUMAN SERVICES SPECIALIST II
MIDDLESEX COUNTY BOARD OF SOCIAL SERVICES
NEW BRUNSWICK, NJ
02.2024 - Current
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Performed psychosocial assessments and documented casework.
- Evaluated and addressed individual client needs and concerns.
- Maintained thorough case history records and wrote detailed reports.
- Completed intake assessments with patients and drafted community re-entry plans following treatment.
- Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Provided supportive counseling services for victims of abuse or neglect.
- Maintained accurate records of client progress and interactions according to agency standards.
- Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
- Actively advocated for systemic change within organizations that serve vulnerable populations.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Provided crisis intervention services, as needed.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
