ANA PEREZ CUEVAS
Bronx,NY
Summary
Detail-oriented Direct Care Worker with a focus on enhancing client well-being through daily living support and transportation. Delivered compassionate care while promoting comfort and dignity, demonstrating strong listening and communication skills. Managed tasks effectively to support organizational goals, leveraging analytical abilities for consistent operational outcomes.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Benefit Opportunity Specialist
DSS/HRA
Bronx, New York
04.2023 - Current
- Provide economic support, determine benefit eligibility (SNAP, Cash Assistance, Medicaid), and connect clients to employment opportunities to help them achieve self-sufficiency.
- Follow new policies and procedures, improving overall team performance.
- Process cases to ensure benefits get to clients in a timely manner.
- Perform daily phone interviews to applicants & clients.
- Verify documents submitted by applicants & clients.
Certified Home Health Aide
Platinum Home Care
Brooklyn, NY
06.2018 - 04.2023
- Prepared nutritious meals for patients to enhance health and support improved eating habits.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Accompanied clients to medical appointments and outings, offering transportation, support, and companionship.
- Provided assistance to clients with daily living activities to promote independence. with bathing, dressing and incontinence care.
- Coordinated patient transportation and scheduled appointments to ensure timely access to healthcare services.
Certified Home Health Aide/Certified Personal Care
Premier Home Care, Inc.
New York, NY
05.2015 - 06.2018
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted clients with bathing, dressing and incontinence care.
- Provided mental and emotional support to promote client well-being and resilience.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Maintained clean, organized environment to enhance client safety and satisfaction.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Managed patient transportation and appointment scheduling.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Planned optimal meals based on established nutritional plans.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Bookkeeping Research Clerk
Aid Associates, Inc.
New York, NY
03.2000 - 06.2009
- Sorted and distributed incoming mail to ensure timely delivery to appropriate departments and personnel.
- Monitored office supply use and stock levels, placing timely replenishment orders to maintain operational efficiency.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Checked figures, postings, and documents for correct entry and mathematical accuracy, ensuring compliance with proper coding.
- Monitored office supply use and stock levels and placed replenishment orders.
Education
Home Health Aid/Personal Care Attendant Certification - Home Health Aide
Hebrew Hospital Home, Inc.
The Bronx, NY12.2011
BBA - Accounting And Business Management
Monroe College
The Bronx, NY06.2008
Certification - Bookkeeping
Bronx Community College of The City University of New York
The Bronx, NY07.2000
Skills
- Quality protocols
- Regulatory Compliance
- Progress Monitoring
- Quality assurance
- Case management
- Quality control
- Management coordination
- Team coordination
Certification
Certified Home health Aide.
Languages
Spanish: Native/Bilingual
Timeline
Benefit Opportunity Specialist
DSS/HRA
04.2023 - Current
Certified Home Health Aide
Platinum Home Care
06.2018 - 04.2023
Certified Home Health Aide/Certified Personal Care
Premier Home Care, Inc.
05.2015 - 06.2018
Bookkeeping Research Clerk
Aid Associates, Inc.
03.2000 - 06.2009
Certification - Bookkeeping
Bronx Community College of The City University of New York
BBA - Accounting And Business Management
Monroe College
Home Health Aid/Personal Care Attendant Certification - Home Health Aide
Hebrew Hospital Home, Inc.