Beverly Ann Williams
Valley Stream
Summary
Resourceful Benefit Opportunity Specialist with a proven track record at Human Resources Administration, excelling in customer relations and analytical thinking. Successfully enhanced service delivery and client outcomes through expert problem-solving and strategic program development. Recognized for building strong community partnerships and implementing effective employment plans tailored to individual needs.
Overview
24
24
years of professional experience
Work History
Benefit Opportunity Specialist II
Homeless Prevention Administration
10.2015 - 08.2025
- Developed partnerships with community organizations to expand available resources for client support services.
- Establish positive working relationships with community groups,contract vendors and external agencies by communicating, obtaining information, interpreting policies and procedures to facilitate cooperation and resolve outstanding issues.
- Review, monitor, assesses applicants request for social service, assist with emergency housing assistance and situations with imminent homelessness and evictions.
- Recommend anti-eviction action plans by reviewing and verifying request packages submitted for consideration. Respond with an appropriate determination of emergency financial assistance to ensure that payments meet state regulations/federal and local standards.
- Interfaces, liaises with Center Administration, Housing Court, Legal advocates, Judges, landlord, charities and other parties, in preparation/presentation of the Agency's case by ensuring case files, electronic case files integrity, clarifying case issues, reviewing case packets, providing needed information to local sites and ensuring the Agency position is fully presented.
Associate Benefit Opportunity Specialist I
Human Resources Administration
05.2012 - 10.2015
- Provide supervision, expertise and assistance to BOS in their daily function of interviewing, making referrals, budgeting, case monitoring and reviewing employment planning.
- Facilitated successful job placements by providing ongoing support during the transition from unemployment or underemployment to sustainable, fulfilling careers.
- Collaborated with other service providers to address clients'' barriers to employment, fostering a holistic approach to workforce development.
- Conducted thorough assessments of clients'' skills, interests, and abilities to determine appropriate career paths and job opportunities.
- Maintained accurate client records in accordance with agency policies and procedures, ensuring data integrity for reporting purposes.
Benefit Opportunity Specialist
Human Resources Administration
08.2005 - 04.2012
- Managed a diverse caseload of clients, ensuring timely progress toward employment objectives.
- Established a positive reputation for the organization within the local community through exceptional client outcomes and professional collaborations with other service providers.
- Attended professional development trainings and conferences to stay current on labor market trends and best practices in workforce development strategies.
- Enhanced client job placement rates by developing customized employment plans tailored to individual needs and goals.
- Provided one-on-one career counseling sessions, guiding clients towards successful employment outcomes.
Make Up Artist
Clinique Cosmetics
01.2002 - 07.2005
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Demonstrated and explained use of different beauty products to educate customers.
Education
Clifford J. Scott High School
East OrangeAssociate of Science - Biology
Kingsborough Community College
Brooklyn, NYNursing
New York City Technical College
Brooklyn, NYSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Timeline
Benefit Opportunity Specialist II
Homeless Prevention Administration
10.2015 - 08.2025
Associate Benefit Opportunity Specialist I
Human Resources Administration
05.2012 - 10.2015
Benefit Opportunity Specialist
Human Resources Administration
08.2005 - 04.2012
Make Up Artist
Clinique Cosmetics
01.2002 - 07.2005
Clifford J. Scott High School
Associate of Science - Biology
Kingsborough Community College
Nursing
New York City Technical College
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