Subedat Habeeb
South Ozone Park,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Associate Benefit Opportunity Specialist level II/ HDU (Homeless Division Unit) and Separate SNAP determination Unit
Jamaica BAC #54 (Benefit Access Center)
02.2026 - Current
- Overseas 3 Associate Benefits Opportunity Specialist level I who manages 3 to 7 BOS workers
- Managed multiple units by coordinating daily operations and ensuring compliance with organizational standards.
- Processed SNAP cases for applicants requesting assessment during One Shot Deal assistance applications
- Provided support to participants facing complex subsidy program challenges and expedited RAU and FHEPS packet submissions for rent assistance.
- Handled cash assistance inquiries through an on-demand hotline, addressing issues such as missing benefits and check replacements.
FIA/Human Resources Administration Department of Social Services
NY, NY
10.2012 - Current
Associate Benefit Opportunity Specialist level I - HDU (Homeless Division Unit)
Jamaica BAC #54 (Benefit Access Center)
09.2021 - 02.2026
- Supervised 8 BOS workers in application interviews and processing applications, including issuing benefits and adjusting household member information.
- Applicants/Participants assisting with resolving rent arrears issues, assessing complex cases and determining appropriate resolution/strategies to help avoid evictions/Marshal notice for applicants/participants to stay in their homes. Ex: Submitting RAU packets (Rental Assistance Unit) packets to for OSD for rent/Mortgages arrears, Tenant Support Hotline, COB's (Community Based Organization), Homebase/Catholic Charities, and calling Marshal offices to see about applicant/participant schedule eviction date. Assess family for eligibility for FHEPS To Stay or giving referral to Homebase Catholic Charities for CityFHEPS or any other assistance/resources.
- Facilitated email communication with legal aids, advocates, landlords, and tenant support organizations to address tenant needs.
- Communicated via email with legal aids, advocates, landlords, and tenant support organizations.
- Utilized NYSCEF to access housing court cases and documentation for applicants and participants.
JOS (Job Opportunity Specialist)
Crotona Job Center #46
03.2017 - 09.2021
- Oversaw employment unit to ensure efficient processing of applications.
- Determine eligibility for applicants and recipients who apply for assistance
- Interviewed and assessed patrons for eligibility in social services programs, connecting them to appropriate agency resources.
- Access community resources and make proper referrals for applicants.
- Authorize grants such as SNAP benefits, cash benefits and activation of Medicaid
- Re-budget cases by adding or removing income.
- Processed cases for the Regional Office.
- Utilized Welfare Management System (WMS) and POS, to verify pertinent data and determine the need for additional information.
- Provided childcare support for families during employment program participation.
- Coordinated childcare services for applicants to enable participation in employment programs. for applicants/participants for them to attend work, school or be engaged in a
- Executed HRA-mandated work activities to promote client self-sufficiency.
- Verified information provided and employment documents submitted to eliminate any barriers for clients to become employable and self-sufficient.
- Enrolled Informal providers in ACCIS, put in place childcare for participants with Family/Group Daycares.
- Compiled and submitted weekly ACCIS tracking reports for childcare services.
- Worked on Worklist 167D regarding budgeting employment once FIA3 is entered in NYCWAY
Work Lists
Crotona Job Center #46
12.2013 - 08.2014
- Handled Worklists for the Job Center like the GRNWID which helps manage participants who were sanctioned due to not complying with the engagement process and EMPTT where various employment status is entered in theFIA-3A indicating participants are employed part time.
- Reviewed and submitted reports identifying issues in client cases and collaborated with supervisor to address these problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
JOS (Job Opportunity Specialist)
Melrose Job Center #40
02.2013 - 12.2013
- Interviewed clients and/or family members to determine ongoing eligibility for recertification of cash assistance
- Advised clients on food stamps, childcare, shelters, utilities, and OSD to enhance access to essential services.
- Provided information and referred clients to appropriate social welfare programs and services for assistance/resolution.
- Provided information and referred clients to appropriate social welfare programs and services for assistance/resolution.
- Calculated clients' income sources to prepare accurate financial assessments. to ensure accurate financial assessments. clients earned/unearned income accordingly.
- Collaborated with supervisors and managers to resolve client case issues and optimize benefits delivery.
Education
Bachelor of Science degree - Fashion Merchandising Management
Fashion Institute of Technology, State University of New York
Skills
- Microsoft Word, Access, Excel, Outlook, PowerPoint, Photoshop, ACCIS, POS, WMS, NYCWAY, Seams, SAVE and NYSCEF -New York State Courts Electronic Filing
Timeline
Associate Benefit Opportunity Specialist level II/ HDU (Homeless Division Unit) and Separate SNAP determination Unit
Jamaica BAC #54 (Benefit Access Center)
02.2026 - Current
Associate Benefit Opportunity Specialist level I - HDU (Homeless Division Unit)
Jamaica BAC #54 (Benefit Access Center)
09.2021 - 02.2026
JOS (Job Opportunity Specialist)
Crotona Job Center #46
03.2017 - 09.2021
Work Lists
Crotona Job Center #46
12.2013 - 08.2014
JOS (Job Opportunity Specialist)
Melrose Job Center #40
02.2013 - 12.2013
FIA/Human Resources Administration Department of Social Services
10.2012 - Current
Bachelor of Science degree - Fashion Merchandising Management
Fashion Institute of Technology, State University of New York