Judith Ihaza
Elmont,USA
Summary
Applied professional experience and skills to fulfill agency goals.
Overview
24
24
years of professional experience
Work History
ASSOCIATE JOB OPPORTUNITY SPECIALIST II Rental Assistance Consultant
01.2024 - Current
- Assisted with Paying New York City client’s rental arrears.
- Assisting NYCHA Client with reviewing, and making rental arrears payment determination
- Assisting client/applicant with subsidies, i.e Fheps, Cityfhelps, section 8 with rent arrears payment.
- Assisting client requesting for one shot deal, for mortgages, apartments, condominium corps with arrears payment.
- Liaise with Advocates, legal aids to assist client with arrears.
ASSOCIATE JOB OPPORTUNITY SPECIALIST I
01.2018 - Current
- Responsible for the supervision of assigned subordinates, whose principal functions are outside of the office most of the time to conduct visits to homebound clients with the objective of collecting all necessary documents to facilitates their request for social services.
- Responsible for the distribution of work assignments equitably with the mutual understanding of what is expected of them.
- Maintain communication with them while in the field to ensure their safety and resolving any misunderstandings that may arise.
- Responsible for reviewing their daily assignment. Approving of completed cases. Resolving any pending issues and ensuring that all errors are corrected timely. Maintaining related duties with other units in the agency-RAU, SNAP, EMPLOYMENT, FAIR HEARING.
- Responsible for their Time and Leave, while maintaining adequate coverage in to the agency goal.
Reasonable Accommodation Specialist- AJOS1
01.2015 - 01.2018
- Serve as the principal planning coordinator for implementing policies and procedures relating to HRA for persons with disabilities pertaining to request for Reasonable Accommodations (RA), Home Visit Needed. (HVN), and Homebound (HB) services.
- Interact and coordinate the activities of subordinates in centers who interview and correspond to RA/HVN/HB.
- Ensure timely filing of all required compliance reports, Prepare daily, weekly and monthly reports on work performed as well as monthly audits.
- Receives information/request from client via constituent in creating request for home visit, homebound status and Reasonable accommodation request via the Internet Quorum system ( IQ.)
- Review employment eligibility decision for appropriateness and correctness according to the agency and New York State rules and regulations.
Job Opportunity Specialist
01.2002 - 01.2015
- Application
- Do intake, conduct application interview.
- Assess Client/ Participants, situations. Make an Eligibility determination based on client situation. Assess client for snap benefits. Explore and make a determinationon for employment opportunities. By referring participants/ client for job search and training.
- Discuss employment barriers with client.
- Take necessary steps to remove barriers, by referring to We care, childcare and the drugs and alcohol program.
- Recertifies cases for financial eligible with a given time frame
- Liaise with supervisors and other team members to enhance the workflow and also expedite services.
- Childcare
- Work effectively in the childcare unit, by assessing clients and enrolling the children for daycares/schools.
- Working with ACCIS and hand in hand with the enrollment agency.
- Customer Service
- Work in customer services unit, conducted interviews and processed 137A, assisting clients with add on, missing benefits, and budgeting
Education
Bachelor's Degree - undefined
01.1990
Skills
- Achieved seamless integration of WMS and ACCIS systems in NYC Enhanced point-of-sale operations for at-home transactions Optimized database management through proficient use of Microsoft Word and Excel Delivered comprehensive software testing and internet research outcomes
Languages
English
Full Professional
Yoruba
Native or Bilingual
Timeline
ASSOCIATE JOB OPPORTUNITY SPECIALIST II Rental Assistance Consultant
01.2024 - Current
ASSOCIATE JOB OPPORTUNITY SPECIALIST I
01.2018 - Current
Reasonable Accommodation Specialist- AJOS1
01.2015 - 01.2018
Job Opportunity Specialist
01.2002 - 01.2015